TruemedReviews of truemed.com

Second time using them. Great service.

Got the LMN I was looking for and got it quickly. However, I find the questionnaire can lead to an incorrect series of questions regarding medical conditions and could definitely be improved.

Awesome experience. They were really quick and I made a mistake and they helped correct it very quickly.

Truemed made it quick and easy to use my HSA funds to purchase a fitness tracker, the Helio strap from Amazfit. Love the product and the tax break I got by using HSA funds to buy it.

Love love love how easy this was! I’m approaching my 100th workout with PVOLVE and frankly, would not be able to enjoy that without this. Easy process to get my letter of medical necessity that sets me up for a healthy future. I did 100% of my FSA funds this year (outside copays) with Truemed and I’ll do the same next year! Thank you for partnering in my health goals! My money. My way. A true collaboration!

Great service

I'm at my 5th or 6th revision for a LMN, because they always miss something, that my FSA provider needs. Because of this, I will most likely now miss the deadline and loose those funds from 2025. It's such a shame, the idea behind the company is great, but their internal processes don't seem to be designed to actually consistently fulfill what they set out to do. It shouldn't be a surprise to them, that a LMN needs to contain the exact name of the medication, the duration which the LMN covers etc, as those are all standard questions from FSA providers.

Their support is non existent so you better not need support or hope your provider accepts your LMN on the first time.