TruemedReviews of truemed.com

Very poor, not reliable and recommended.

I tried purchasing product from whoop using FSA/HSA card. It redirected me to Truemed to use the card/ The money got deducted from my account, Truemed says insufficient funds cannot place order. There is no customer support number that they have on website.

Ripoff. Stay away. Truemed inserted itself into my transaction with a health club, Row House, a free trial visit. They somehow converted that into a $30 credit card charge. When I tracked them down, they agreed to reverse the charge, implicitly agreeing it was scammy.

Sadly, things with Truemed are going from bad to worse. Having ignored my written instructions to cancel my order, they shipped the item to me via FedEx anyway. This was after they wrote to say that I would need to take no further action, that they would cancel the order, and have the shipment turned around and returned to them, and then refund the money. It is exceptionally hard to believe that the positive reviews here are genuine. I would read the initial reviews, all 1 star. This is not a legitimate operation as far as I can tell. Will post again. Am expecting the next response from them will be for me to pay to have the item returned.

After my initial claim was denied by my FSA/HSA administrator, TrueMed quickly helped resolve the situation by writing a new Letter of Medical Necessity that met the administrator’s needs. They also followed up with me personally to ensure everything was taken care of.

They were quick to resolve an issue I ha. Would use again. Have recommended to friends and family.

I was able to get a letter of necessity super quick and easily! No issues at all! Thanks TrueMed!

Smooth process to get my Sans Air Purifier. I was confused on how to get my medical letter of necessity but customer service(via email only) helped me out and all I had to do was sign in to Truemed to print it.