TruemedTruemed is the leading platform enabling qualified health purchases with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).From fitness tools to supplements and more, our platform helps you unlock the potential of your HSA/FSA funds for true health investments. Say goodbye to the sick-care model—say hello to true-healthcare.
Truemed (truemed.com) has 77 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Administration & Services · New York, New York
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Administration & Services · RIVERTON, Wyoming
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Showing 7 reviews with 4 stars · Clear filters
SS M.
I was very pleased to learn my regular monthly purchase qualified for a huge ongoing discount, reimbursed through my HSA. I would never have been aware of this if not for Truemed. And they made the application so simple.
Response from TruemedSep 30, 2026
Hi there, we're so glad our team was able to help with your monthly purchase!
Tyler
Truemed resolved my issues and got my account on track.
Kay
My Force of Nature Meats purchase originally got denied because Optum Financial said "The purchase of food is never eligible even with a letter of medical necessity. The IRS considers food a regular and usual expense unrelated to healthcare." Truemed helped me get the correct information to send to them and they finally ended up approving it. It was a hassle, but Truemed was very helpful in getting it resolved!
Response from TruemedAug 14, 2026
Thanks for sharing your experience Kay. Sorry it took some back and forth, but we're very glad we could help get your claim approved! The Truemed Team
ROSHON M.
I got my LMN from Truemed but my MRA administrator wanted this information on their own form. Truemed completed the form resulting in my approval for reimbursement. Another thing about my MRA administrators is that they want the LMN issued before an OTC purchase. Unfortunately, Truemed offers the LMN after the purchase. The economy is tight right now and having that LMN before purchase makes all the difference. I did have to reach out to customer service regarding these very issues and they were very responsive and eager to resolve the issue. Well done Trumed! With that being said I would definitely continue to shop with Truemed. Overall, a solid 4.5 stars
Jeff P.
Got the LMN I was looking for and got it quickly. However, I find the questionnaire can lead to an incorrect series of questions regarding medical conditions and could definitely be improved.
Response from TruemedApr 6, 2026
Hi Jeff, thank you so much for the kind words about the speed of your LMN and for taking the time to share your thoughts on the questionnaire. Feedback like yours is exactly what helps us make the experience better. We would genuinely love to hear more about what you encountered. Please feel free to reach out to us at [email protected] and we will make sure it gets to the right team.
Sumeet N.
Very poor, not reliable and recommended.
Riley A.
After my initial claim was denied by my FSA/HSA administrator, TrueMed quickly helped resolve the situation by writing a new Letter of Medical Necessity that met the administrator’s needs. They also followed up with me personally to ensure everything was taken care of.