TraxxasReviews of traxxas.com

Brand new e revo 2.0. Defective from the start. Asked for a replacement revo but traxxas refused and to send the car in for repair. Traxxas claimed they fixed it and I told them I wanted a new revo so I don’t have to deal with a defective vehicle. Next run, motor seizes. WTH traxxas. Ran the car a total of 5 minutes. The things been broken since I got it. They still refuse to replace car and said it’s unusual to see a motor seize so quick. Garbage. Rude customer service. Replace my e revo 2.0 like I said from the start if you still want my business.

Do not buy a Traxxas x-maxx they are overpriced garbage I got one for Father's Day 10 minutes out of the box and the wheel fell off the rim and I'm getting nothing but static from customer service I was originally told the wheels would be replaced and shipped out immediately here it is over a week later still hasn't shipped yet no tracking information and the original customer service representative I spoke with will not reply to the emails so I had to call again and I'm still getting the runaround seriously find somewhere else to waste your money at this point I want to return this but customer service told me that's not an option it's not possible thanks for nothing Traxxas wasting time and money

After 8 plus years of buying from Traxxas and millions of dollars spent on there products and endless promotions of there products I got tired of their favoritisms to other companies. Mitch Rhoades doesn't belong in the sales management. He is a childish, petty man that looks good on the surface but is inhumane in his actions and should not be trusted for any reason. He will lie to make himself look good and I can't imagine a good CEO even having him for an employee. This is a warning to all hobby shops that buy from Traxxas, I can take care of myself but the poor guy who depends on supplies from Traxxas beware. Nothing American about them even though the do have a good bashing product. My hats off to the engineers and my head bowed with prayers for employees here and in Tiawan.

so I purchased a new stampede 4x4 brushed end of Feb. and when i opened box, oil was all over the bag truck was wrapped in due to a shock cap being off, not a great 1st impression. Ran good once fixed until after 5 short runs, when the receiver went out. Traxxas sent a new one that I could install, did that, another few runs, out again, another new one sent. It is now a little over 3 months old, and once again, the receiver is making me have to bind to the transmitter every time I want to run the truck. I just bought a TRX4-Sport 2 and a half weeks ago, it has the same receiver as the stampede. I have 2 runs at maybe 25 minutes tops, and the receiver is doing the same thing !! Making me have to bind to my transmitter every time I want to use it. I have called their cust. service numerous times, and its a toss-up whether you get polite or arrogant, or downright rude. I always heard good things about the company, but I have lost confidence in their crappy Chinese electronics. For the money they charge for their trucks, I would expect more/longer reliability than this. Especially when I am not a basher. Just run for enjoyment.

Do NOT buy XMAXX 8s if you want Green. They do not know if they will ever be able to offer replacement shells again, and apparently it is impossible to be connected to anyone other then their frontline customer service who actually knows what is going on with the company. I bought my XMAXX 8s just over a month ago. First 15 minutes driving it around my yard (no jumping or rough housing) it blew 2 tires and the weak plastic servo it came with for $985 was completely stripped. But the good news is they sell a metal one for an extra $120! (sarcasm). I just recently cracked my plastic shell (green in color) and they are telling me they do not offer it any longer, and don't know if they ever will again. It is literally impossible for them to to say yes or no on if they will ever offer it again, which means me (and potentially you if you buy this) will have a weird looking truck eventually.

Became a very rude company. Unprofessional ans negligence in quality , services are terrible the will make you pay for shipping and waste your time while your child is waiting Pity on Korean fake brand ….

The reason I'm giving check is five stars is because their customer support was awesome I looked on the internet forever I could never find my problem but when I called Traxxas they helped me out pretty quickly and I got it solved so I really recommend Traxxas

I bought the traxxas jato 3.3 two months ago. I have had nothing but problems with it!!! The gears in the transmission have striped out already, I've had to replace the receiver, battery pack, and steering servo 5x (and need another one now)!!!! I spent $450 for this car and have almost that much again in parts trying to fix it!!!! For being two months old and never wrecked I thinks that's a little ridiculous almost $1000 cost for an rc car that I can't even drive!!!! The parts for it are hard to find with little or no kind of upgrade parts available!!! I'm trying to have traxxas warranty in now but they have not so far!!!! DONT WASTE YOUR MONEY ON THESE OVER PRICED PLASTIC PILES OF S@#T !!!!!!