TravelomileReviews of travelomile.com

I'm very upset that I fell for this scam and it feels like I have no recourse but to accept the results at this point and move on. My MAIN point of contention is that they clearly use websites designed to look like an airline that redirect to THEIR service. It's one thing if I know I'm calling "Travelomile" and accept the charges, and it's another thing entirely to come from a website that is a mirror of Delta Airlines (Would put in a screenshot if I could) thinking the entire call I'm talking to Delta. That is clear deception at best and fraud at worst. It's extra frustrating because they did in fact perform a service for me and I would be less upset if they were just honest from the get go (even though I could have done it myself for free on the actual Delta site). I guess I've learned to always ask up front EXACTLY who I'm talking to from now on. I would never use this service again.

Both Charles and Cairo...were outstanding in the information and assistance that they gave me. They were very professional and courteous! Outstanding costumer service by both of them!

Terrific experience; I highly recommend future travelers to Harry and HAZEL for their courtesy and perseverance!

This company is a scam. The tickets I purchased through them were not valid. They also charged them to someone else’s card and not mine. They just got my information to make fraudulent purchases. I had to cancel my card and contact all the charities that I donated to. Do not use this company.

I needed to change a flight and believed I was talking to United Airlines, got the number online and it looked like United. Somehow I had gotten through to Travelomile. They were super friendly and said they could help. They said they would need to cancel everything and I paid the same ticket/baggage price again for 2 tickets! Go online and do it yourself. They will confuse you, offer you the moon, send you emails, give you a time restraint, have you send an email back to them waiving your rights. I could go on but it is exhausting and frankly I feel embarrassed for falling for this. DO NOT USE THIS COMPANY AND ASK WHAT THE COMPANY NAME IS WHEN YOU CALL.

Customer service was patient, professional, and was able to take care of my request. Thank you..

Calls are not returned. The reservation does not appear to exist in Amer Airlines. Franklin cancelled the upgrade I had made with miles. AA does not return miles...neither Cairo nor Franklin although promising to call back do not. Never again

A last minute change in plans resulted in flight modifications. Because of this, our original itenary wasn't applicable, and we didn't have airline confirmation. Called to request confirmation. The support staff (Bree) quickly verified our booking, walked through fo verbal confirmation of accuracy, and emailed new data in ~ 10 minutes. She then called back to ensure receipt of same, and to make sure all questions were answered. Great job & kudos to Bree!!