TravelomileReviews of travelomile.com

SCAM!!!! DO NOT USE!!!

Absolutely terrible....they have hidden charges and rude on the phone. DON'T USE THEMN.

Website a total scam, took my money, cancelled my actual booking with North-Western!

Soon before traveling internationally, I noticed that my wife's name on her ticket was her maiden name while her travel identification is her legal, married name. I did a quick web search for United customer service and got to Travelomile. They said they could update the passenger name for $235. I felt uneasy about the situation so I hung up and found the real United customer service number. They said there was no fee to update the ticketed passenger name. I suspect Travelomile tried to rip me off.

I called a number for United Airlines but was diverted to this company unfortunately. They said that it would cost me $310.00 to cancel my tickets that I bought online at United Airlines. I called to cancel the tickets 20 minutes after booking, as my girlfriend had found another flight, and my call was diverted to this bad company due to United being to busy to take all calls. The operator said they represented United and misled me to think there would be a charge to cancel. I called United to complain, and they said there shouldn't, and wouldn't be any charge....I was lied to by this operator! I received an email from United saying they would refund the whole amount, while at the same time I was being set up by this company to pay the $310.00 for doing what United was doing for free. they're tricky and un-honest. They sent me a form to sign saying I was alright with the charge, and with me being me being duped, I didn't realize until it was too late! I have reported this to United and they are starting an investigation to track this behavior with this company. If you read on, you'll find many more unsatisfied customers with the same complaints. Travelomile.com= bad business, poor practices, and unfair charges. Stay away

Be very careful when trying to call United Airlines. This company posed as United. Make sure you get the legitimate phone number to the airline you are trying to call. We were very close to getting SCAMMED by Travelomile!!!

Both Eden and Christopher were great and help me tremendously. It was a very hard booking, and they showed lot of patients. They both should be rewarded for great customer service. This has been a very pleasant experience. Thank you both from bottom of my heart. Darab B.

Extremely Disappointed – Refund Still Not Received After Over a Year I booked through Travelomile, phone number 1-888-575-5053 and was promised a refund over a year ago. Despite multiple follow-ups, I have not received the refund to my credit card, even though they initially assured me it would take no more than 14 business days. This delay is unacceptable, and I feel misled by repeated promises that were never honored. I trusted this company, but their lack of transparency and accountability has caused significant frustration and financial inconvenience.