travelio.comReviews of travelio.com

TRAVELIO EXPLOIT WORKERS DO NOT do business with TRAVELIO. They have terrible reviews anyway. Use Traveloka or something similar instead. Even by the standards of Indonesia, TRAVELIO employees earn pitiful salaries and have horrible working conditions. 10 hour days for as little as 3USD/5AUD/50.000IDR per day. No allowance for food, travel, etc. must supply own equipment. Employees are literally losing money by working here, it's humiliating and inhumane. To get this terrible, exploitative job you must also go through a long and expensive process of multiple interviews, medical check-up (at applicant's expense) and project assignments - free work for the company. These wages are for university graduate employees in offices - so what conditions are their "unskilled" workers under?

Baru pertama kali pake jujur seneng bgt pelayanannya gercep bgt, apalagi banyak diskon potongan harga 🤩🤩 Tim roomboy ramah sregep, cs nya juga ramah baik jelas bgt ngasih info prosedur nya🤩 Sukses semakin terdepan traveling💗

Thanks travelio, good experience staying at travelio, comfortable, responsive customer service

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Pelayanan ramah dan cepat

I would give MINUS STARS if I could, and here's why I had a terrible experience with Travelio. Initially, I booked an apartment through Booking.com, only to find out that my reservation was transferred to Travelio.com. The entire process was complicated from the start. Upon checking in, I discovered that the room was completely different from what I had booked, which was very disappointing. To make matters worse, there was no internet and no drinking water provided. When I tried to reach customer service for assistance, I was unable to get through. To add to my frustration, at 8:30 PM, the bellboy knocked on my door and informed me that I had to move because someone else would be renting the room for a month. This was incredibly upsetting.I was tired and just wanted to sleep, so I firmly told him I would move in the morning and closed the door. Shortly after, customer service sent me a message insisting that I move immediately. The next morning, I left the key on the table and requested a full refund, stating that I didn't want to deal with Travelio anymore. Thankfully, Booking.com processed my refund. This entire experience felt like a nightmare and a significant challenge.

Great experience with Travelio! The booking and check-in process were smooth, and the staff were very friendly.

I booked a unit at Transpark Cibubur through Travelio last November. The check-in process was smooth and very easy, and the roomboy who assisted me was friendly and helpful. The unit was nice, all facilities were functioning properly, and when i was check-out, the deposit was refunded on the same day.