Traveling MailboxReviews of travelingmailbox.com

Extremely poor, unresponsive customer service. I received a check for a large sum of money and asked them to send it to my bank via Fedex overnight. I received a tracking number from TravelingMailbox (TM). TM says the package was picked up. Fedex says they never picked it up. Fedex tracking number shows no movement. I called and emailed TM customer service numerous times to no avail. They promise to get back to me with an update but never did. I concluded that my check is either lost or stolen so I asked the issuer to cancel the check. I also asked TM to refund the money they charged me for the FedEx service which was never implemented. No response from Traveling Mailbox.

Same experience as every one star here. Something is clearly wrong with this inbred family business. Super expensive for what you get - and what you get is seriously unprofessional. There has GOT to be a service out there that does this better than this one - because the bar is set REALLY low by this one.

My relationship with this company started well as they were scanning my mail and uploading it but for the past month I've received nothing to no avail. I am looking to switch companies because of this as this has been a terrible situation to deal with and costing me a lot of money.

Absolute horrible support that is just a repeating robot, fraudulent charges without any warning. Just repeats they will not refund it, refuse to assist in why I was charged just they recently changed their policy with no notice on the website, no email that it was updated, and no alert when you shred an item that you will be charged until over an hour later when you get a receipt.

Very happy with the. Love that the integrated with evernote and I own all my data

I have been with traveling mailbox since 2014. I can't believe its been 9 years. In that time, they have never lost an item, delayed a shipment or have been non responsive. I originally joined them because of their great reviews. I was absolutely floored to see all the negative reviews. Traveling as much as I do I don't know what I would do without them and they are the only service that I trust to handle my personal mail.

At first it worked fine, then I received other people's mail and later I got no mail. They offered to send a test mail which never made it!

I've been using Traveling Mailbox for 18 months, and I'm glad I decided to take a chance despite the number of bad reviews I saw here. All my experiences so far have been great. Customer service has been prompt and friendly (I love chat-based help), the cost seems reasonable, and I am grateful I won't have to change my address when I move. I hope things continue as they have been because if they do, I'll be a customer for life.