Traveling MailboxReviews of travelingmailbox.com

+++++++++++++++++++++++++++++++++++ UPDATE I am knocking my previous five-star rating down to a four star rating because they lost my paycheck last month. I had to contact my client and ask them to send me a scanned copy of the check via email... Very embarrassing. +++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++++++++++ I requested escalation after being dissatisfied with the outcome, following an episode where a package of repair parts for a guitar turned up missing. The CEO himself, Travis Poole, got involved, and made sure that the issue was resolved, in light of the fact that the package had turned up missing. I cannot adequately express how efficient, fair, professional, and accommodating Traveling Mailbox were in this matter. Thank you very much!!!

I have only used Traveling Mailbox for a little over one month, but so far, their customer service has been excellent. However, there is one thing folks should know about before signing up. If you use any address other than their NC address, your mail will be sent from your address to their NC address via 2-day air before it is processed. I confirmed this with Jennifer today (7.9.21). So, there is an automatic delay of 2 days, plus whatever time it takes to scan a document before you can read your mail. One piece of mail I received today has an estimated scan time of 19 hours. So, to be conservative, you should expect a 3-day delay in reading your mail.

I've used them for some years and found the service to be helpful and as-advertised.

I've had a few 'virtual mailboxes' over the years. This company is by FAR the most competent. Thanks Traveling Mailbox.