Aon Trip InsuranceReviews of travelclaim.com

This is the most thief company that can be known, it only serves to charge you, travel with princess and buy a protection plan with this company, my suitcase was lost and I sent them all the documentation including that of the ship explaining that the suitcase was lost in the muell, after 4 months they paid me nothing, they are thieves

Scam...nothing but exclusions..."cancel for any reason" = 48 hours before only...you will not speak with anyone--conducted thru email. Otherwise, you better be in the hospital under doctors care....

Our trip to Walt Disney World was cut short due to Hurricane Dorian. Managed to get a flight out a few days earlier than plan. Our original flight from Orlando turned out to get cancelled. Filed a claim with Aon online the day we arrived home 08/31/2019. Took a couple of weeks for the status to change from Assigned to an agent to In-progress. Received an email from Aon 4 days ago (10/08/2019) that our claim was approved and check would be cut in 2 business days. Check arrived today 10/12/2019. As long as your documentation is good, I see no issues with them issuing the refund. Good job Aon! (I understand the negative reviews, but as long as everything is in order, there should be no problems!)

I planned a trip for my Forster son birthday which is going to be in March 2020 to Walt Disney I was told from the representative that I should get insurance for the trip in case I had to cancel the trip sure enough acs didn’t approve for him to go do to a lot of paper work and stuff that had to be done also he will be adopted by me soon if god willing remind you he’s turning 5 I had him since he was 2 months anyway I call Disney to cancel they tell me I had to contact this fraudulent place I asked them why when I gave you my money I contacted them someone told me that I needed to file a claim for my money I been saving just to make my son birthday magical I’m like wait my insurance was only $175 so shouldn’t that be my penalty he asked do he have any medical issues I replied yes he’s autistic he said I should take him to the doctor and get a letter from his doctor and what should the doctor say he can’t go due to his medical issues of him being autistic wouldn’t that be a lie there is nothing wrong he just can’t go due to the court system and acs basically he wanted me to get the doctor to lie say he injured him self I wouldn’t dare ask the doctor to lie remind you I already put $1500 on the trip September 24 it is only the 11th I was going to pay the trip full amount as of next week instead I have to fight for my money Christmas is around the corner and I could have used that money for something else you people from aon are crooked you want to keep my money for what I hope none ever deal with you 😢crooks again I know better now and I will make it up to my baby one day whoever is reading this do not deal with them give me back my money😤😤😤

Planned a trip for me, my sister, and my niece. 2 days prior, I developed a terrible ear infection, lost my equilibrium, and ruptured my ear drum. Canceled the cruise, went home, got in to my doctor as soon as possible. The first appointment available was Friday at 9am. we were scheduled to sail on Thursday, i canceled late Tuesday. As a grown adult, i know better than to go to an emergency room for an ear infection, and took otc meds to minimize my discomfort until my dr could see me. Immediately after my appointment, I filed a claim. It was denied within minutes. Everyone I talked to stated that there was no valid reason to deny it, but they did not have the authority to change it. Sitting in limbo waiting to see if someone actually calls me back right now. Never purchase this insurance, it's worthless.

We paid for trip protection coverage. Husband fell Fri afternoon but could not get in to see the doctor til following Mon. Aon denied claim because he was unable to see doctor on Fri. They did not give us a copy of thier policy when we purchased insurance so we had no idea what policy said.

My family and I were scheduled to cruise out of port canaveral for on 8/29/19. This was the day after the governor issued a state of emergency due to Hurricane Dorian. The cruise was headed the exact same direction as the hurricane. We live in the upper part of florida and drove down to port canveral on wednesday but decided we would cancel due to the state of emergency and we had already purchased travel insurance for the cruise. Carnival sent an email stating they were not altering the plans of the cruise and may only change the time in the bahamas by an hour. This email was sent on wednesday and we were supposed to board on thursday. Anyway we canceled because we did not feel safe getting on the ship and knew since we purchased the insurance we would get our money back. I submitted my claim for both cabins for my family. I attached the track of the storm from the weather channel and where the governor issued a state of emergency. I received an email that stated the insurance company needed something from the noaa stating 48 hours prior up to the time to board the ship was under a warning a severe weather. None the less.. they denied my claim.. $1600 lost just gone!!! Ridiculous! Who would take there family on a cruise in a cat5 hurricane???? Don't waste your time purchasing the insurance.. its a joke and they do not pay.. they offered me on cruise credits... REALLY!!!!!!!

I just read though the reviews of AON travel insurance and I am surprised to see that most are unfavorable. I would like to add a positive review. In May 2019 my husband and I took a 22 day Mediterrean cruise on Princess and purchased insurance through Princess. On day 9 of the cruise my husband had a medical issue that caused us to have to leave the cruise in Maderia, Portugal. He was hospitalized there for 5 days. The AON representative was very helpful and as soon as my husband received medical clearance to fly AON arranged and prepaid our flights home. Within 4 weeks I received full reimbursement for all medical expenses and reimbursement for the 13 days of the cruise that we did not complete. I was very satisfied with the was my claim was handled