Aon Trip InsuranceReviews of travelclaim.com

Let me start by saying they reimbursed me in full for my trip, which pleases me to no end. But…the company isn’t easy to deal with. Even after submitting everything online, you’ll be asked to submit the same info at least once more. The phone number just rings and rings, and emails are rarely answered. Expect that the website won’t update your status for 4-5 weeks, then the claim will be rapidly processed. If payment is approved, you’ll usually receive a check in 2-3 business days.

It took a good 4 to 5 months and despite thinking I would get nothing I finally got a notification of a cheque in the mail so thankyou

Our claim was for refund of Royal Caribbean cruise fare. We cancelled two days before the cruise date due to our 17 year old daughter disclosing a traumatic event involving the Bahamas. We expected a quick resolution under our Cancel for Any Reason coverage. After filing the requested information there was some back and forth about signing a HIPAA release. We had two doctor's statements which we believed sufficient and would not a further release. Aon eventually agreed to pay the claim and we have received full payment. The agent handling our claim did her job in challenging the claim but she listened. Took about six weeks but two weeks of that was my response time. Read the coverage very carefully. It is NOT cancel for any reason. The coverage is deliberately written to make qualifying for medical reasons difficult.