Trailer ValetReviews of trailervalet.com

3.8219 reviews
Other Vehicles & Trailers
16021 Euclid Avenue, Chino, California

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Trailer Valet

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About Trailer Valet

Our powerful, easy to use trailer mover will allow you to maneuver your boat or RV trailer into a limited space, around corners, forward/reverse easily. Shop today!

Trailer Valet (trailervalet.com) has 219 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: trailervalet.com
Website: trailervalet.com
Category: Other Vehicles & Trailers
Location: Chino, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Trailer Valet reviews

219 approved reviews, newest moderated first

Gene B.
Jun 14, 2020
Satisfied customer
It did exactly what we needed it to do. It was a great and productive purchase and would highly recommend this product!
Still W.
Jun 14, 2020
I placed the order on 6/5/2020
I placed the order on 6/5/2020. It wasn't shipped until 6/10/2020. It now 6/14/2020 and I still haven't received it.
Response from Trailer ValetJun 22, 2020
Hello! I am sorry to hear that you still have not yet received your unit. Have you tried reaching out to [email protected]? The customer service team can assist you with your package. Also, due to shipping all around the country it seems to be a little behind. But please reach out to the support team for any update on your order.
Joseph
Jun 10, 2020
The trailer valet arrived quickly and…
The trailer valet arrived quickly and was easy to install. I mounted it on a boat trailer at the front next to the hitch and initially the wheels were spinning in the gravel and not getting adequate traction. I moved the valet back a bit so more weight was on the valet and now it works great. Make sure to mount it where it has an adequate amount of weight on it.
Response from Trailer ValetJun 10, 2020
Hello Joseph! We are very pleased you were able to get the unit up and running! If you ever need assistance from one of our CS reps or a technician please feel free to reach out! Thank you again for your review
Customer
Jun 9, 2020
Worked once, warranty claim not available
The trailer valet 5x worked once to get by boat parked. The second time I used it the tube sprung a leak which resulted in the boat half parked/half exposed. I contacted customer service to initiate a warranty claim and they said they couldn't do anything for me because they didn't have a tube in stock and no way to keep track that I needed one so I couldn't file a claim. I was given 3 options: 1. Go purchase one from etrailer.com at my expense 2. Check back again next month 3. Return the product
Response from Trailer ValetAug 21, 2020
Hi there, Thank you for reaching out to Trailer Valet. We are sorry to hear that your tube sprung a leak. Will you please contact [email protected] and we’d be happy to make this right for you. We also recommend keeping tire pressures in between 82-83 psi. And to avoid any future blow-outs, to crank the drive shaft as you are turning. Thank you for your time.
Sue Marie S.
Jun 8, 2020
Handy gadget
It is easy to use and came as advertised. Great gadget to have.
Response from Trailer ValetJun 10, 2020
Hello Sue! We are very happy to hear that it was easy for you to use! If you ever need assistance please feel free to reach out to us!
Bill
Jun 8, 2020
I cannot stop using it
I cannot stop using it. It's the best.
Response from Trailer ValetJun 10, 2020
Hey Bill! Oh that is awesome to hear! We love to know this from our customers! If you need any assistance please feel free to reach out to us!
Walter D.
Jun 5, 2020
Delivery on-time
Delivery on-time. Installation was quite easy.
Response from Trailer ValetJun 5, 2020
Hello Walter! We are so happy to hear this, if you ever have any questions please feel free to reach out to us! Thank you once again.
Chong O.
Jun 5, 2020
Customer service representative very…bad
Customer service representative very bad service unprofessional I would not do business again. I will write up on your site or public sites for customer service rating.
Response from Trailer ValetJun 5, 2020
Hello Chong! I am so sorry you had a bad experience, I can ensure you that our CS team is always open and ready to assist customers in any way they can. But I do apologize on the experience you had, please let us know if we can assist you in any other fashion.

Trailer ValetReviews of trailervalet.com

About Trailer Valet

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Trailer ValetReviews of trailervalet.com

Trailer Valet reviews

Satisfied customer

I placed the order on 6/5/2020

The trailer valet arrived quickly and…

Worked once, warranty claim not available

Handy gadget

I cannot stop using it

Delivery on-time

Customer service representative very…bad

About Trailer Valet

About these reviews

More in Other Vehicles & Trailers, California

All Star Trailers Crop

John Deere Dealer Indio

Machinery Hub Riverside

A1 RV Buyer

Trailer Valet reviews

Satisfied customer

I placed the order on 6/5/2020

The trailer valet arrived quickly and…

Worked once, warranty claim not available

Handy gadget

I cannot stop using it

Delivery on-time

Customer service representative very…bad