TRAReviews of tra.com

So far, it’s been a terrible experience. The worst of my life. I retained TRA in the fall of 2025. I retained them to handle 4 or 5 years of back tax returns and ensure I had no judgements, garnishments, or any tax related issues with the government. They said it would take about a year, and they charged me over $32,000.00 to “ handle” this. Well, February rolls around and I go to get my passport for my business trip abroad and I receive a letter back stating I can’t get my pass port due to a tax issue. I immediately contact my sales rep and make clear this needs addressed, as you were retained to ensure I had no IRS issues. Well excuses were made and at this point they had roughly 75 days to resolve the issue so i could get my passport and go on my trip. I call no follow up, I finally get to a lady, who says shes getting me to another lady, and to this day I haven’t had a follow up. I missed my trip costing me a $4,500 First class ticket, and other reservation fees. I then send a Email to cease and desist all payments until we decide on how to go forward. No response— I continue to get billed through.. Finally after going through my bank and providing proof that I had removed the authoriazation for deductions was I credited back 1 month. I still had to get a new card and change everything because when they got denied for stop payment they ran it under another name or initials to get it to process. Top things off, in one of my calls with my rep, I discussed needing to know that ALL the tax stuff was being handled including state. He then went on and on about let me see what i can do bla bla bla .. Well this morning I woke up to a bank levy of 60K because they had never been contacted by TRA. So I am 10’s of thousands and as of last week when I left messages for anyone one on the executive team to call me, and another email saying no payment until we have resolution on a path forward, and still nothing. As of the moment of this review I left messages for everyone to the CEO to VP of operations an had ZERO follow-up or response. So to summarize, over 30K in fees - Can’t get passsoort, Accounts all screwed up due to levies and garnishments - no filled copies of tax returns - a complete and total failure. Avoid these people like the plague. If I’m ever contacted or any effort to resolve by them is made I will update this.

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Working with Thomas at TRA was an absolute relief. Dealing with taxes usually causes me so much anxiety, but Thomas completely changed that experience. From the very beginning, his calm and reassuring demeanor put me at ease. He is deeply knowledgeable, patient, and highly professional, breaking down complex tax details in a way that made total sense. We are tackling my tax debt and all my filing years, and I am completely confident that they are going to help me finish this with complete success. Thanks to his expert guidance, I walked away feeling incredibly peaceful. If you want a trustworthy expert who truly cares about clients, I highly recommend Thomas and TRA!

My wife and I have not yet had resolution with our account.so I can't comment on how well TRA works in that regard. However, recently my wife received notification from her work that the IRS had sent them a garnishment notice and that her wages would start being withheld on the very next check. She got this on a Thursday, and the pay period was ending the very next day. I called TRA and was put in contact with Adam Madueno, one of the case adjusters. He was able to send documents to us to sign, and was able to contact the IRS and get a cancellation of the garnishment document, all before the close of business on Friday. Less than 24 hours after I called him. I am extremely grateful to Adam for his quick, professional work on our behalf. He turned a potential emergency situation into perfectly resolved situation. Many thanks and kudos to him!

Amber, has been great, helpful, and patient. She has totally fixed my tax issue. Thank you, Amber!

The people that I have delt with have been very knowledgeable, polite and friendly. My most recent dealings have been with Brianna Ortiz and she has been knowledgeable pleasant and friendly. I would highly recommend TRA.

From the beginning, Anthony Ricks was great at onboarding. The tax specialist Dung Thai was excellent and quickly was able to figure out 5 yrs of taxes for me. I would recommend TRA to anyone needing to get back in good IRS standing

Brandon Lewis assisted me today in getting started on the process of finding some tax relief. He was kind, patient, knowledgeable, listened to all my questions and offered the best solutions possible for me. I truly appreciate his assistance.