Tougher Than TomReviews of tougherthantom.com

My order was damaged in transit. I emailed a picture and received a helpful response same day, my replacement jars are already on their way. Great customer service!

These did not work for us. We had mice in our walkout basement. We put the Tougher Than Tom packets at our doors and tried to trap the mice. We caught 4, but knew we had at least another one around that avoided the mouse traps. I called a Pest removal person. He found a hole under a bay window in the front of our home where the mice got in. They traveled under the floor until they got to where the basement ceiling was not finished in the furnace room and came down there. He sealed that up that hole and after 4-6 weeks, no more mice.

Sent photo and email of my missing part and it was addressed promptly! This product is changing our backyard living thankfully!!

After about 4 days I was still seeing mesquitoes around me on the patio. I wrote that it wasn't being very successful for me. I received a return email in about 3 days, telling me I could return the product but it normally takes 10-14 days to get the total effect. It went over the preparing and placement process in more detail than the instructions gave and I kept trying for a while longer. As the 10th day arrived, I noticed a big difference. Didn't see mosquitoes swarming around me and only a few flies and other bugs. It seems to be working great now!

The product arrived it just took some time. But here in South Carolina, I set up 3 in my backyard, 1 at my neighbors front yard. It works. Yes I do get some other bugs, but that is great. I work in my garden everyday, and especially at evening hours, and for the past 3 nights, I haven't been bit. It has only been up for 6 days. Can't wait to see after a month. I will be ordering more and give them to neighbors. I've already told folks at work about it. I guess it really depends on where you place it, away from where you hang out.

I ordered three months of bait and got only one month. I notified the company but have not gotten a reply after providing them the order number and a pic of the package. I really wanted this to work, but five days in there isn't a single mosquito in any of the four traps I set. Hopefully I can get a refund without too much delay.

so far they work great.

I am one of those people that if I could be a magnet for mosquitoes and have them zap once they hit me, I would make millions! I had a mosquito zapper in the front and backyard and one of those mosquito contraptions that lures them in and then sucks them down with a fan. They did ok job. But we still saw mosquitoes. Recently, I bought four of the little hanging jars that come in the kit and hung them around our yard with everything else. I wasn’t sure how optimistic I should be about this, but I need to tell everyone that within a week it occurred to me that I had not had one mosquito land on me, which is something that I can’t typically say at this time of year. I had a couple of minor customer service issues/questions and they were handled promptly and effectively! Very happy with the product and this company.