Total Wine & MoreReviews of totalwine.com

I placed an order on Tuesday with the promise of 1-3 days for shipping. No updates whatsoever while they charged me $120.00+ for what I bought. On Wednesday, no update and when talking online to the customer service rep, they said "my order has not shipped" and that it should "ship tonight." The said rep could not give me anything else. Come Friday, I messaged again as I recieved no update on my order. When I called, they offered no resolution and only promised Monday. When I asked to talk to a supervisor, they gave me the same excuse that "no one was available." I cancelled my order in anger. I don't appreciate false advertising and "scripted" customer service. Not shopping here again,

There is NO MANDATE for masks in Collier County,, FL. So --> Absolutely Not! Boycott this company until they stop making their customers and employees acquiesce to their own enslavement. Naples, FL total wine, in particular, are Commie Sympathizers "mandating" their own patrons to muzzle up to shop there. NOPE. NOT GOING TO GO BACK EVER until this company gets off their lazy bottoms and does the REAL scientific research & knocks off this nonsense! The managers and employees and every last costumer MUST be FREE in a FREE country to breathe freely. This company aids and abeits the nefarious CCP and acts as an enemy of we, the people, until they drop their whiney, "but we're a private company" nonsense.

I am beyond fed up with the whole "wear a mask" SHEEPLE mentality. It is not a mandate. Do you know what that means? It means the government doesn't want to deal with the backlash so they put the responsibility on the companies. And if the government doesn't care and is leaving it up to the discretion of companies, do you know what THAT means? It means OUR LIVES ARE NOT IN DANGER IF WE DO NOT WEAR ONE!!! But the "KARENS" (male and female) working at the Altamonte location are so WOKE that they harass anyone not wearing one. Get over your virtue signaling. You're JUST liquor store clerks!

beware. this is a thief site. they stole my bank details and they debited my bank account. I hear them contacting for a refund but no response to this theft. they stole from me on Monday March 29 at 12:13 pm I ask this site to reimburse me. and I will keep you posted

All selections were great! Enjoyed the variety and the choices. Was able to buy Glenlivet with them. Absolutely love it, one of the easiest to drink scotch's ever. Especially good for beginners trying to avoid peat or complex off-putting flavours.

Discrimination towards those with medical conditions. Was kicked out of the store and refused service because I am unable to wear a mask. Will not be supporting a company that has blatant disregard for people with disabilities and medical conditions.

I came here after a crummy day hoping to lighten up my mood with a bottle of rum. I went through Erica's line and she absolutely was AMAZING!!!!! I cannot say enough good about her!!!!! She was so patient and friendly. I believe she is the nicest person that I have met since moving to Florida. She truly is a great worker and believe she deserves a raise for the excellent customer service.

I ordered a gift to be delivered for a wedding gift. The gift was out for delivery and charged to my account but never delivered.