Total Wine & MoreReviews of totalwine.com

We had a Wine Class on Saturday 11/04/2023 at 1:00 pm. The class it's self was tremendous. Dave presented the wines in a manner that resulted in discussion and questions. His knowledge of wines is exceptional and manner of presentation made the afternoon a real pleasure. The only thing that kept me from giving a 5-star was the attitude of the person we spoke to when we first got to the store. My wife was on the phone giving directions to the store to one of the attendees while I went to check in. After I told the lady at the counter what I was there for she asked for my certificate and since my wife made all the arrangements I didn't know what I was looking for and did not find a certificate. I asked the lady if we had to have the certificate to have the class and when she said yes my first inclination was to cancel the class. After some discussion it was decided that I didn't need the certificate and we finally got to the class. The ladies attitude during the whole discussion was not acceptable to me as a customer and certainly wouldn't have been acceptable to me as an employer. Again, Dave, who witnessed the incident ap0logized which was appreciated.

This company does not have a clue how to incentivize their own consumers in to buying more. For years I buy nothing but Beer at Total Wine. Lots and lots of Beer. The computerized cash registers accurately ring in my purchases every time. Yet, I only receive discount coupons for Wine. Always Wine. These offers do nothing to encourage me to come back to their store. One single discount coupon on a 6-pack of Beer is all it would take to bring me back. Do you think someone intelligent at Total Wine corporate would create a computer algorithm to match coupons with their customers?

All selections were great! Enjoyed the variety and the choices. Was able to buy Glenlivet with them. Absolutely love it, one of the easiest to drink scotch's ever. Especially good for beginners trying to avoid peat or complex off-putting flavours.

I absolutely love this place. It's my personal playground. Everytime I go there, the associates are very helpful and knowledgeable. I don't live very close..but I will travel a bit out of the way to get there.

Purchased the alcohol for our wedding from the shop in Millenia Florida, easy to shop, not much assistance offered when walking around the store but great prices.