Total Wine & MoreReviews of totalwine.com

I went back to my local Total Wine after they fully reopened and found that prices of some of their bestsellers had shamelessly gone up. My favorite Rioja costs now 30 percent more. When I asked the manager about it he tried to explain that some harvests were not as good, but this is total BS as it's still the same year and this particular vintage (2016) had one of the highest yields on record. Even with their coupons they are now way overpriced. It's time to start buying my wines at Trader Joe's, Wegmans or some of the independent shops. Au revoir Total Wine!

I ordered through them and get your money and than blame others why my items didnt get to my home and to say the manager saying its my fault when I explain I have secuirty cameras guess what they run all day so they never came and they cant do anything about it. Take your money somewhere else

If I could give the service 0 stars I would. They took the money and the order was comfimed for the next day deliver. Next morning comes, both wine no email. Call the customer service and mynorder w as s never "invoiced" and no one knows why. Very frustrating because I actually called first to make sure delivery would be on time and items were stocked before hand. Needless to say this was a total waste of time.

Total Wine of North Miami @Arena Shops deserves my 5 stars vote. I've been doing most of my purchases online nowadays and I didn't experience any of the negative experiences posted here by some other reviewers. Perhaps, it's a per store situation and their staff, but let me tell you that I made a purchase yesterday and it was ready for pickup within 30 minutes. The prickup was very smooth and convenient plus I love the variety and competitive prices if you compare to other local liquor stores in the area.

(Stevens Creek Blvd in San Jose) Tina and the management there discriminate against people who walk in there. They are so rude and Tina (a short racist Asian woman) who was going to conduct my orientation thought she was going to make me feel dumb and belittle me, but to her surprise I wasn't like their other employees. I stood my ground because there are so many of her kind that get a little position above the rest and they think they own the franchise. They said I was confrontational because I didn't let her treat me less. I was let go for standing up for myself to someone who thinks they are entitled to talk to you anyway they want. The managers here are EXTREMELY rude and racially profile customers and employees. That is what they do on their walkies.

I absolutely love this place. It's my personal playground. Everytime I go there, the associates are very helpful and knowledgeable. I don't live very close..but I will travel a bit out of the way to get there.

store location 15980 pines blvd, pembroke pines, fl 33027 im fng furious, i didnt say a word i kept my cool but this lady Mavis with braids and glasses called to order another employee to bring the bottle i requested which was the Remy Martin, behind glass. I always come to this location, and i know my order might take a while i have always been asked nicely to step away so cashiers can process other customers. This lady didnt say a word i felt so disrespected, she brushed me off with attitude and expected me to move so i did that for im not rude to the other people, but this lady, is the reason i wont come here and i come for Remy Martin once a week. im so upset i try hard to not be close to other people during these COVID19 times and i had another customer get as near as 5 inches away from me. forget this. im furious

First time ever visiting and had bad experience. I'm on the mixer aisle and out of knowhere here comes the stocking crew with a cart and just pushed it in front of what I was looking at. Not once got a excuse me sir or can I help you. I understand you have to stock the shelves but did they just then decide they needed to stock it up. I'll stick to my normal neighborhood liquor store.