TOSOT DirectReviews of tosotdirect.com

Support staff was very helpful

Very easy to ask a DIY'er. Works great

I bought and installed a 24,000 BTU single zone unit back in about July and the results have been great so far. it was to replace a window unit in our older home that struggled to keep things cool and kept the electricity bill really high. The first full month of using the TOSOT mini split our utility bill was a full hundred dollars a month cheaper and we stayed far more comfortable. It’s been about three months now and the bill stays consistently $100 less than what we were used to, this thing is great! Will be trying out the heater function soon, hopefully it is as impressive as the cooling. Thanks TOSOT!

Tosot was easy to contact to get pre-purchase questions answered and was helpful with installation questions. The product is amazing and I have no complaints.

I have now installed 5 of these in our home. A/C has worked better than we had hoped. However we really wanted these for the heating portion. We have had wood heat only for many years. So far we have had several nights below freezing in Idaho, and units have worked amazing. Had problems with one 9K unit not heating. After working with support we will be getting another one sent to us. Great customer service

Easy ordering. Quick delivery. Simple setup. Only change I would suggest is to make the length of the drain tube the same as the line set. It’s very short. Other than that, great system.

Let’s just say very poor customer service. Never used there units, but they are made by Gree. There units work great.

I purchased two units from TOSOT. I had a small issue with one of the units during install and contacted their support department. I received an immediate response and the issue was resolved immediately. Great company with outstanding support. I highly recommend TOSOT if you are looking for a quality product at a great price.