Torro OffroadReviews of torro-offroad.com

Great tent and even better tent.

Disappointed on how long it took to receive my tent. I never got an update email on my tent. I reached out several times to them and they kept pushing back the date. When I finally received my tent several months later it looked like it was rushed in production. The mounting hardware was not made properly and it couldn’t mount right. The box that my tent came in looked like it was dropped. To be honest with you I only opened it once since I’m still waiting on the replacing hardware I was promised from Corey. Send out other email with pictures and still no response. It’s almost the end of the year and I haven’t used my tent. Other things I noticed were, the latch won’t lock and it looks poorly made. I had to drill small holes so my rain fly sticks could be used. Like I said, it looks like my tent was rushed and poorly made.Also, the mattress sucks! The original video showed a white foam mattress with Corey and his girlfriend testing it out. One reason I bought from them. I see they made upgrades and changed it and this is not “KING SIZE HIGH DENSITY FOAM MATTRESS”At this point I’m Wishing I would’ve gone with a known brand. Yes, we get all these stuff for free, but is it worth the hassle? Communication needs to be better! I have pictures but won’t let me upload.

The folks at Torro Offroad have been great. they are quick to respond and accommodating. No issue with delivery and packaging was very good. The tent and accessories were well protected. Have to get it installed and "broken in". Pics to follow. Thanks.

This tent is a must have! Quality engineering and mattress comfort! This Team has great Customer Service and competitive pricing!

The delays due to Covid-19 were not ideal, but to be expected with all of the challenges. I give this company a lot of credit for surviving through those times within their first year of business, all while maintaining a high end product. I have loved everything about the RTT so far and happy that I did not skimp on buying a cheaper product. The insulation that zips in nice and easy was a big selling point for me, due to living in Minnesota where the temps can be a bit unbearable. After adding the insulating lining, I could already tell within minutes that it was holding in the heat a lot better than I had expected. Eager to put this thing to use and will follow up with any additional details. I did have one item that was a bit disappointing, but that was due to the shipping company. When I received the tent, I took apart all the packaging and noticed that there were a few dents and a punctured hole in the base of the tent. I understand Torro had nothing they could do to avoid a situation like this and don’t hold it against them. Great company and even better customer service. Cheers for the adventures ahead!

Product is great. Customer service could be more forthcoming on status of delays and shipping dates.

Excellent packaging for shipping. Only opened up and mounted to QC the tent. Haven’t camped yet. Easy up and down as advertised. I’m impressed by the ease of operation. Quality build and stitching. It looks like the fold point has an opening in the material if not tucked properly. My only concern is this area for possible water or bug access to the interior. If properly tucked it looks solid however. The only flaw on craftsmanship were the mounting bolts. I had to grind 3 of the nuts to fit the mounting rails as the cut was sloppy. Also, it would be nice to have tags on all the zippers. Overall, I’m impressed, happy with the purchase, and recommend the tent!

I bought the skylux package and as a quality engineer I pay attention to details. The quality of this product is awesome. The canvas is thick and sturdy and the other parts of the box are well made and solid. It is easy to install and set up. Any questions I have had have been answered very quickly by customer service. I would highly recommend this to others.