Torro OffroadReviews of torro-offroad.com

They have the worst customer service. False dates of when the tent would be delivered. No keys delivered with tent. False date of delivery of keys. Months later, still no keys.

Your tents are awesome. Great quality. Exactly what’s advertised. Your customer service is non-existent. You never replied to my emails regarding my solar generator and solar panel that were never delivered (I emailed you once a day for over two weeks with zero courtesy response). Nobody answers your phone and your voicemail is full. I had to file a charge dispute with my credit card company to get my money back for those items. Several people that have seen my tent think it’s awesome. I’d love to tell them to buy one. However, I tell them to never buy from you because they may never get their products shipped and won’t be able to contact you.

The tent took months to be shipped out and by that time I was ready to cancel the order. Of course I wasn’t able to cancel because of terms and conditions.

They shut their website down and customer service for a month, a lot of people never got their orders and left terrible reviews, they then erased all the negative reviews from their website and only left a couple of the good ones. Not a trustworthy company.

The rooftop tent trim fell off after 2 weekend camping trips. The shell already warped up top. I’ve reached out to customer service several times but no response.

We love our Skylux RTT. It has provided us the freedom to take the next trail without really worrying if we will find a suitable campsite for a ground tent. Just park up on some rocks to level the Jeep and 5 minutes later you are hanging out in your own personal fort! We have gone on a bunch of adventures with it already and that feeling of joy sleeping in our fort has provided is only growing stronger! Thank you for elevating our camping experience!

Best quality Really I like it Perfect to me

Covid messed up everything but was patient and so was the Torro team. They communicated with me as best they could and delivered my tent about 5 months later. It didn’t have the keys but they expedited them to me within a week. I couldn’t express how grateful I am and I love the tent. Thanks Torro off-road and I’m still expecting my gift for the delays lol!