Brains & Motion EducationReviews of brains-and-motion.com

I would maybe give a better review of the after-school program my son is enrolled in, but it's entirely opaque. My only contact is with the person who opens the door to let me into the building each day. Otherwise, I don't know any of the instructors and can't see how the program is run. My son is 6, so there's only so much he can tell me about the programming he receives. He seems content enough, but I have no idea what they get up to in there. If I knew more about how the program actually runs at my son's school, maybe I could have given this company a higher review. As it stands, I have no idea how good the programming actually is, so that doesn't compensate for the horrible experience I've had with this corporation's customer service. I use CCAP (child-care assistance) to pay for afterschool programming for my 2 children, but because BAM has taken over 5 months to figure out how to accept CCAP benefits on their end, I've spent as long paying double the amount for child care, which has had a serious impact on my family financially. Trying to navigate this with the robotic and impersonal call-center-style customer service staff has been a nightmare. I've received nothing but conflicting information and empty scripts about how they 'want to help' while receiving no real assistance. I've spent thousands on child care that should have been fully subsidized because BAM seemingly can't complete paperwork, and no meaningful solutions have been offered. Dealing with this has been the bane of my existence all school year. So anyway, point is, if you rely on CCAP or are struggling to afford BAM's programming, good luck.

We signed up for the robotics camp at Emory University. We understood it as learning about robotics and coding. When I asked my son everyday what he did, he mentioned they would play with the robots, but there was no coding. When we arrived on Friday for the “presentation”, our teacher was 15 minutes late and the robots were just expensive toys that the kids controlled on an IPAD. My son was also in a corner crying because the battery on his robot died and no one noticed he was upset until I started looking for a way to help him. The teachers were all hanging out in another part of the room. No coding, no explaining how the robots worked or why, and the teachers did not seem invested in the kids the way we have felt at other camps. This was the most expensive camp of the summer and it turned out to basically be a daycare experience. In addition, the staff was not trained well for pick up and drop off. My son’s grandparents picked him up one afternoon and a woman gave them the code word used for pick up by mistake rather than asking for it. This is a big safety concern. I am giving this review 2 stars because the teachers were nice enough and my son had an okay time with playing with the other kids and going to the pool. Not at all what was advertised though, and had much better experiences at other camps that did not cost nearly as much.

Kawish provided amazing service in getting my profile set up correctly. Thank you for your prompt response and follow through. Your kindness and understanding goes a long way!

Thanks for your consideration.

My daughter absolutely loved the program and was so excited every day. Thanks to Brains & Motion staff for making this so enjoyable for her.

I have sent my kids to 3~4 different summer camps to experience various activities over the last couple of summers. This camp (the Arcadia location, specifically) is by far the worst. In fact, we and our kids have been happy with all other camps but this one. Their staff are unprofessional. They frequently scolded our kids for slightest violation of their "rules", and made fun of the appearances of our kids in a demeaning way. They also don't provide anything for kids to play during the extended care, and the kids can only wait idly for parents to pick up. Will never come back to this camp again.

Very unprofessional and unethical. If I ever hated a company it would be this one. They don’t care. A bunch of people with no experience with kids. The owners tried to cover their dirty work by rebranding to BAM. But Google had the truth. Look up KidzToPros that’s the truth. Unorganized stealing wages but yet they are making so much money

The Glendale location is fantastic. I can’t speak for other ones. The director and the counselors are excellent! They do fun coding things and also outdoor activities so it’s a nice mix. The kids seem to be similar STEM like kids so that’s nice, similar kids to make friends with.