Torro OffroadReviews of torro-offroad.com

Very happy with the product. The shipping left much to be desired.

Our Torro Skylux took a couple months to deliver due the global situation. After several trips in different environments and weather conditions, and since it is not cheap running over $3600, here is my evaluation. On the positive side the tent is a fair value. It costs less than most competitors with the included accessories. It is sturdy and holds up in severe weather—we spent one night with gale force winds in the high desert mountains and when morning finally came it was all secure. It has all the features necessary and the materials are heavyweight and put together strongly. These are the negatives. ▪ It shipped freight from China and UPS cargo had the final leg. We had a scary experience with the UPS driver who delivered it. He was psycho and dropped it in the middle of the street with the crating falling apart. I had to prop it up with boards. He ranted and raved and then refused to talk to us, which I filmed with my cell. I reported the incident to UPS with photos, but they wouldn’t believe me (?). He was dangerous. We dragged the mess up the driveway—it weighed over 450 lbs. Exhausting! ▪ The electrical wiring didn’t work for the inside and outside lighting and I emailed Torro for replacement parts. They never arrived so I spent about $100 creating a 12v wiring harness with two dimmer switches, inside and out. Both lights now work and I recommend this as an upgrade. ▪ The latches do not secure the hard top down as they are improperly installed with poor positioning. I had to reinstall new latch clasps so it would stay down when driving. The locks are flimsy and can be opened easily even when locked; I had to install a new locking latch on the side so it is secure. These are poor quality parts with bad installation. I also recommend this. (We carry a ratcheting strap just in case it pops open on the highway.) ▪ The tent construction tolerances make the top sag in the middle and loose on the sides. I have adjusted it as tight as possible, but it is not correctly measured and causes the drooping top. We lose almost 8 inches of headroom. ▪ The hard top caves in about an inch or two on the rear top when the weather is cold and moist. I had to place a styrofoam block inside to support it and make it even. The top is single weight, as opposed to some more expensive models which are double weight holding it stiffer and providing more insulation. ▪ The tent is incredibly hard to take down. It does not always fit under the shell and sometimes requires opening and closing it several times to get it right. I didn’t’ see this in their YouTube video, but it is a real pain and time consuming. ▪ The awning didn’t come with enough poles for the configuration and support. I had to buy aftermarket poles, stakes and cord. It is not like the images on the Torro website. ▪ The rainfly and window awning poles are very flimsy and bend permanently on first use. I asked Torro for some spares, but they have no parts at all. I had to buy some aftermarket ones. ▪ The t-bolts were too long to fit my rack without hitting the car top. They’re over 4”—big for most auto racks. Torro had nothing, so I used something else to secure the tent to the rack. I will eventually have to take it off and cut down the t-bolts—a major job! The tent is also very heavy, far over 200 lbs and not the 150 lbs advertised. It was extremely difficult to install and I had to use 4 crossbars because of the weight. It is a 2-3 strong man job. If I had it to do again, I would buy the more expensive name brand tent for the quality of construction and other lacking details. Including the spare parts the dealer should have but doesn’t. But, after all is said and done, we are enjoying it now and have managed to work out all its failings so it is almost as good as the premium one. You have to decide if the savings compensate for any quality issues—and if you are a handyman capable of working on your own equipment to make it right.