TORCHSTAR - Light Fixtures WholesalerReviews of torchstar.us

I bought some of their bulbs at retail. They failed in less than a year. I filed a warranty claim, but because I don't have the "original" retail receipt it was denied. I have the bulbs in my possession, but this isn't enough. Who keeps their retail receipts for a year? In essence, they don't honor their warranty.

Quick and friendly service.

Justin was incredibly helpful walking me through the requirements for a replacement part. He responded the next day that the part was in process of being shipped out. Helpful and complete information, fast response and quick delivery.

Great guy got me filed and done real quick even though he didn't have too

Had some issues with 1 light in a set of 6. Justin at Torchstar was courteous, kind, professional, and above all helpful. He quickly helped to identify the problem and provided a solution with minimal back and forth.

I spoke with Justin at Torchstar. He was extremely helpful, efficient and pleasant to deal with. Thank you for quickly and painlessly resolving my matter. By the way the lights I purchased are beautiful! Gloria

Quick resolution, no titter tatter. @Torchstar: no idea who Hank is, but it was Justin who helped me.

Product came on time and was easily installed!