TORCHSTAR - Light Fixtures WholesalerTORCHSTAR® lights up homes of all styles. We prioritize customer-first experiences, partnering with small businesses for excellent last-mile service. Our mission is building an accessible platform where people connect and benefit from our lighting innovations.Together we shine, together we grow – TORCHSTAR® promise.
TORCHSTAR - Light Fixtures Wholesaler (torchstar.us) has 347 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jon
People are everything. Ruby A did an amazing job helping me today. Kind, knowledgeable, and extremely informative. I could not have asked for a better experience from an agent. Especially in a world where customer service is so lacking
Terry F.
Exactly what was ordered and on time
Jeff M.
Did not fill and ship in timely manner. Have requested a Return Authorization and full refund.
Dawn
Italia was very responsive via email and is sending a warranty replacement part at no cost to me.
Doug P.
I had a problem with one of the sections of the lights i emailed torchstar Italia D help me out and is sending me a new section a great company to work with would purchase again.
Sean G.
Italia was very helpful and thorough. Went through various troubleshooting ideas to verify that some of my lights were defective. Upon concluding that the lights were defective, my replacement order was quickly processed.
Andrew K.
Justin handled the issue. -satisfied customer
Mr. V.
It was Justin! From the time he answered to phone he began the creative brainstorming process to help me in any way he could. He was knowledgeable, confident and sincere when he said, “I’m going to make sure your taken care of.” In my experience this kind of effort and attention are rare!! He is a keeper!
