TORCHSTAR - Light Fixtures WholesalerReviews of torchstar.us

Order 24 low voltage lights for fence project. Installed all 24 and had two defective ones. Emailed customer service and got 2 replacements sent out next day for me.

Prompt, accurate customer service. Thank you!

My representative Italia | Leonlite & from Torchstar was very helpful, effectively, responding quickly, and got what I needed. Thank you again for your help it’s well appreciative. Yours truly, Sanya

Italia was prompt in her responses and was most helpful in helping me work through my need of replacement parts.

A sign of a great company is how well they handle their warranty claims. I bought a set of their Leonlite 6W well lights from Amazon. Unfortunately, one of them started to go bad and I contacted Torchstar for a warranty claim. My case was assigned to a person named, Italia, who professionally and expeditiously handled my claim. If anyone is on the fence on buying any lighting from Torchstar, rest assured you will be well taken care of past Amazon's return period.

Customer service team member Italia took care of my warranty replacement issue in a professional and expedited manner. I’m very happy with the Torchstar service and will continue to buy their products.

My representative was Great! She was both professional and attentive to the isso

Shoutout to Justin at torchstar! We had a defective item and he had it replaced and requested for it to be shipped out asap for me! He was fast to respond and provided a smooth return process!