We sell tobacco products such as cigars, premium cigars, cigarillos, pipe tobacco, filter tubes, blunt wraps and more.Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.Visit TobaccoStockNeed to Contact us?
Tobaccostock (tobaccostock.com) has 237 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent
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237 approved reviews, newest moderated first
John
What can I say other than I'm impressed with how fast I received my first order ordered from here the first time was a little hesitant about trying something new but I'm glad I did I'll have to adjust to the different brand ( show ) cigars but as long as the price stays low I'll deal with change from my other brands thanks Tobacco store.
Chris
Always easy to order, price is good. I have no issues with TS
Debbie S.
I put my order in around the beginning of the month and I am supposed to receive it in the middle of the month, not very good business...I don't want to go to anyone else, I like this company, but the mistake was not mine and so why am I paying for it
Response from TobaccostockOct 27, 2025
Hello, We’re sorry to hear that the shipping time didn’t meet your expectations. Around holiday periods, things can get quite busy, and we apologize for any inconvenience this may have caused. We do offer faster shipping options if you’d like, and you’re always welcome to reach out to our Support team with any questions or concerns—we’re happy to help. Thank you for your understanding!
Review
I had a very bad experience with the company with this last order I ordered on July the 1st I did not receive my order until July the 14th. I sent them several emails never got a response back on some of them and finally I got really upset and someone finally answered me back and finally got my order sent out to me. after not getting it the first week, I guess they figured they better get it to me real fast so they sent it by ups. that time that's the first time it's ever come by UPS. I understand sometimes mistakes are made and it takes longer to get an order out but when you have a email that has been sent to you checking on your order the least you can do is reply back instead of no response that is not very good business and I normally have no trouble with my orders but I have a few times but if this continues I will find me another place to buy my stuff from most of the time it comes in in a timely manner and it's good product that good process I have no problem with the product no complaints only about the response back to my emails
Randall A.
Always reliable fast service.
Mark S.
Your customer service is poor and I'm still waiting for my shipment.
Sean
Ive been dealing with them for years and when there was an issue with a product one out dozens of times it is understandable. They responded quickly and resolved the issue equally as quickly. They provided me with great service when things go right but they also provided great service when there was an issue and thats where it matters most. Thanks again.
Customer R.
Customer service