Tobacco GeneralTobaccogeneral.com was founded in 2010 as a test to see if a small company can capture the consumer tobacco market. After a few years we have grown into a formidable competitor. We pride ourselves on our customer service skills and product knowledge. That is why we have one of the highest customer retention rate online.Shop Now!
Tobacco General (tobaccogeneral.com) has 102 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingSmoking & Tobacco · kenai, Alaska
Great
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Excellent
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102 approved reviews, newest moderated first
Barb B.
Unbelievably fast response and resolution. I emailed them about ordering the wrong size tubes and received an email back within about 10 minutes that they had made the correction for me. I have *never* had customer service as fast as this.
Christine
I experienced a miss-shipment, and it was resolved on the next business day. Everyone makes mistakes, but this team helped me so quickly it was a whirlwind! Thank you!
Michelle F.
Great Customer Service I made a mistake on ordering and I contacted them and they quickly responded and made sure i got exactly what i wanted. Will be back to get more. And super fast shipping
Rich T.
Reaching out to customer support was quick and easy. Their response time was fantastic and the issue was quickly resolved Long time customer and will continue to be
Roy P.
They took care of my problem the same day,in minutes.
Christy M.
I got response fast. However I really preferred delivery service when it came thru speedy delivery...was 2-3 days USPS is 6-8 days. Also it was always one box
arkan G.
I send an email for package delivery problem and they answer me on time and they solve the issue within less than 24 hours. Thank you
Debra D.
Great company!