Jackie V.
What made my experience great was my… AUBREY GROVER
What made my experience great was my case manager. AUBREY GROVER has truly made the difference. Initially i was given a case manager that was ok. They later removed that person and i had to start over as they are not great with passing the information along to their people. i found out that the original case manager was pregnant so they had no choice. They then gave me another case manager who was not the best. I called and they immediately replaced this one with Aubrey. I have been extremely happy since then. We are finally seeing a light at the end of the IRS tunnel. THANK YOU AUBREY FOR ALL YOU HELP
Response from Tax Network USAFeb 25, 2026
Thank you for sharing your experience and for your patience during the transitions. We understand how frustrating that can be. We’re so glad Aubrey was able to step in and make a positive difference. He is a valued member of our team, and we’ll be sure to pass along your kind words. We appreciate your trust in us and are thrilled you’re finally seeing light at the end of the IRS tunnel!



