TimexReviews of timex.com

DO NOT BUY FROM HERE. I bought a watch as a present for my wife. When it turned up damaged they promised to sort of PayPal claim was closed. 2 months later they have my watch, have my money and refuse to respond. They have actually stolen from me and no way to get cash back.

I really want to give Timex 0 stars if there were an option. Just cheap a cheap trash watch which I paid over $100, had only it for about 3 months, not wearing it on a daily basis, and now they are wanting to charge me for an unwarranted item $30?? I purely specified that if this "new" watch needed repairs that I WOULDN'T pay for it and to just send it back. I received a paypal email specifying payment is $30 and there was absolutely no breakdown on what the issue was. The watch (which I don't know how it happened) was ahead 2 hours!! It was one of those days I didn't happen to wear it. I also bought 2 cheaper Timex watches on Amazon, both of these were defective as well. So all 3 Timex watches, defective! Why do I need to pay $30 for a repair which obviously wasn't me who caused it to run 2 hours faster. Not a great experience also with no confirmation that my watch was received, also that if there were ANY repairs it needed that I would NOT pay. They could have just just returned the watch, and I would just throw it in the trash! Unbelieveable, I am so not happy alround with this cheap watch company.

I tried for zero stars, but apparently not an option. Received and initial response after I alerted Timex they sent the wrong watch. Two weeks and three emails later...crickets. A complete clusterf**k of incompetence. I actually want the product, but the seller couldn't give a damn. I should have just used Amazon rather than going direct to Timex.com.

Had my watch for over two months. Indiglo function failed. Offered to replace with other watch from website. Nothing i liked so asked for refund. Have completely ignored my emails (approx 4 emails) since i requested refund. Despicable customer service. And i will never purchase a Timex again purely because of incompetent, ignorant aftercare. Disgusting practice.

Eine Reparaturanfrage wurde auf Timex EU abgeschoben. Dorthin hatte ich aber bereits geschrieben und bekam die selben Antworten aus Madrid, Rom und London. Die Reparatur- und Gewährleistungsseite ist undurchsichtig und gibt keine Adresse zur Reklamation an. Absolut unterirdisch.

Aufgrund einer Retoure warte ich bereits seit über 14 Tagen auf die Erstattung der vollen Summe. Der Support vertöstet mich nur und schiebt gerade jetzt einen technischen Defekt des Systems vor. Nachweislich liegt die Uhr beim Händler. Einfach nur ärgerlich

The website is so broken it's unusable. I've been trying to buy a watch from them for two weeks now and nothing works, it feels insecure and like a scam. I'd steer clear as I'm very suspicious about their security. Customer service don't seem to care as they don't reply to emails. Awful .

Literally junk, purchased two Timex expedition watches, one had no lume on any of the hands, second one had lume only on the minutes hand and none on the hour hand.. really!, Now I'm down £120