TicketWeb USReviews of ticketweb.com

Wouldn't refund cancelled game

Bought tickets to a show. Never got confirmation, never got anything. Have tried calling every phone number I can find associated with TicketWeb, but either get a busy tone, or an automated response telling me the phone line is not staffed and to please send an email to customer support. They must not staff their email response team, either, because they haven’t responded to my emails. I can’t afford to buy tickets again from somewhere else, and can’t request a refund if I can’t get ahold of anyone!

Scamming customers by advertising concerts that are only actually cover bands (they put this in small fine print). Then it's impossible to get a refund from these bastards.

I tried so many times to enter my info to buy tickets for Feb 22 and iot would not let me hours of wasted time

Terrible service, Purchased tickets and never received confirmation of the order or tickets, I repurchased and received confirmation and went to the event and was charged for both orders. I contacted Ticketweb and was told no refunds per their purchase policy, . I never received the tickets for the first order I placed and should not be charged for them. I go to a multitude of concerts each year and have used Ticketweb frequently. I will certainly avoid using them in the future and will encourage my friends and family to do the same. Avoid this company.

I had a very disappointing experience with Ticketweb. I requested a credit for tickets I couldn’t use due to illness, and while they initially asked for my purchase information, they ultimately refused to help. I’ve spent a significant amount of money with them in the past, but their lack of flexibility and customer care has been extremely frustrating. It’s disappointing to see a company prioritize policy over loyal customers. I expected much better and will think twice before using their service again

Wish I could rate 0 stars,had an emergency and asked if I could please receive a refund or some kind of help and they basically said NO. Just be aware TicketWeb is a scam and will take your money 💯BS

I have tickets for Nov 26 I can’t use so I’ve emailed them several times asking where my tix are so I can transfer them to someone who can use them. All I get is sorry but there’s a hold on pdf tickets but you SHOULD recieve them soon. The concert is in 6 days ……