ThrivelabReviews of thrivelab.com

Response from ThrivelabMay 24, 2024

Hi Paula, thank you so much for your kind words! We're so happy to hear that Dr. B's friendly demeanor and attentive listening made a positive impact on you and your experience with us. We always prioritize patient care and are dedicated to addressing all of your concerns. We'll be sure to share your feedback with Dr. B. We're looking forward to continuing on your health journey with you. If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty

Response from ThrivelabMay 23, 2024

Thank you so much for sharing! We're thrilled to hear that your nurse practitioner was able to provide you with the care and support you needed. Our team is dedicated to ensuring you feel heard and valued, and it's wonderful to know she made a positive impact on your experience. We'll be sure to share your feedback with her. Thank you for choosing us for your care.

Response from ThrivelabMay 22, 2024

Hello John, I am sorry to hear of your experience. I have escalated your comments to our manager for immediate support. Based on a quick review it seems the charge was in regards to your missed appointment, please refer to our no show/reschedule policy in your email for details. Our billing department is confirming your insurance benefits then we will know what is covered for you. You can expect outreach from our manager shortly to support you through this. Thank you for the opportunity to serve you.

Response from ThrivelabMay 19, 2024

Thank you for sharing your feedback! We're thrilled to hear that you had a great session and found it very helpful. Your recommendation of Trent Nguyen, PhD, means a lot to us. We're here to support you! If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty

Response from ThrivelabMay 19, 2024

Thank you for your kind words! We're glad to hear that you found the experience both easy and professional. Creating a comfortable environment is something we strive for. Thank you for choosing us for your healthcare needs! If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty

Response from ThrivelabMay 19, 2024

Thank you for sharing your experience! We're pleased to hear that our team has been there for you to adjust your treatment plan to optimize your results. We always strive to ensure the best possible results for our clients. We're here to support you every step of the way! If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty

Response from ThrivelabMay 19, 2024

Thanks for your feedback! We're glad to hear that you found our team personable and appreciated the great follow-up. We're happy to join you on your health journey. If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty

Response from ThrivelabMay 19, 2024

We're delighted to hear that you had such a positive experience with our providers. It's great to know that the information was clear and all your questions were patiently answered. Your recommendation means a lot to us. If you love your experience and would like to earn points and savings, please share ThriveTogether with your friends and family: https://portal.thrivelab.com/loyalty