customer
Despite paying off balance before it…
Despite paying off balance before it was due have been charged £30 for not paying by direct debit. Be aware of this term and condition. Correspondence was poor as was phone line and ability to find terms and conditions on their web page. Feel there is no customer focus and would not be able to recommend. Contacted them by email, still not heard back…….
Response from Thomson DairiesMay 17, 2023
Hi there. Call our office tomorrow and we will assist you with this. Our customers are our priority, so we are want to try and resolve this issue. Thanks for the feedback on this matter. Alternatively email [email protected] with your details and we will try help as best we can. We reply back to all emails and always try and help. Thanks



