Thomson DairiesReviews of thomsondairies.com

Amazing Experience

Wouldn't bother with them. They came around the house and left a teary note about how hard of a life farmers have etc. They come around the next day with a leaflet. We don't drink milk but we order eggs and say if everything goes well we will also order other things like butter and possibly bacon etc. We set a direct debit for the eggs. That was in January. February comes and nothing. By the 20th or so of February we see they already got paid once. We call and we get told that we should've gotten the eggs first but got assured the 'guy' was in the area and would deliver them that night. After the first week of March still no eggs. We just had the direct debit canceled for next month. Why bother canvasing for new customers if you cannot fulfill orders? We wanted to contribute somehow. What a shame!

New customer I signed up when a representative from Thomson Dairies came to my door . I read the leaflet which had all the produce on it, and was not put under any pressure to sign up .

Still waiting on the online account to be activated

Used them for over a year and a half without issue. Have now cancelled as haven’t received deliver y for two of the last three weeks and have still been charged. Messaged them on the first missed delivery (no response) nobody answering phone either. 🤷‍♂️

It’s a bit of pot luck if I actually get my order twice a week, when I email to ask why I haven’t received anything (yet again) I never hear anything back from them. They will adjust the bill eventually but for something that’s meant to make my life a tiny wee bit easier, it’s actually more trouble than it’s worth 90% of the time. Going to switch to another company or just go back to using Asda.

I had to call Thomsons office to get issue sorted out of another dairy using Thomson name to get customers. Nicola was fantastic, could not of been more helpful. I now have an account set up by Nicola and look forward to getting my milk etc delivered by a professional team. Nicola even apologised for all the hassle another company was giving me. Excellent service even before I became a customer.

service is terrible. misleading and hidden charges in the cost of the service. miss sold since I opened the door to the sales man. no wonder the company are begging for custom