Thompson Cigar CompanyReviews of thompsoncigar.com

ordered cigars suppose to take 2-days and paid for that ha ha yeh a week be tomarrow

Orders stuck in limbo. If you ever get your order. I am done with this company.

Made my first and only purchase for two items. The total was $139.00 They billed me twice for one of the items an additional $56.00 I contacted PayPal and Thompson Cigar multiple times and cannot get my money back. All PayPal does is pass my request for a refund on to Thompsons. I will not do business with Thompson Cigar or PayPal ever again.

I bought 2 packs of clover cigarettes from them. Fast shipping. Were 6.95 a pack.. The this month I get 2 $14.95 deductions via PayPal on my bank account. From Lilly online llc. They say they are not affiliated..lol but they went on and refunded my one from Lilly online llc..lol But still stuck me for another 14.95.. Just a scam.. Canceled via PayPal as Fraud

Great cigars and great prices. I never have to worry when ordering from Thompson. My introduction to Thompson was way back in 1981 and I never had a reason to change

Delay shipping on both orders. All my backwoods is damaged and not good quality. False advertising. The box of backwoods is not the same as pictures. Color fading, very thin backwoods also dry. The backwoods is not moist at all. Waste of money, if it wasn’t a legitimate site I would have thought it’s counterfeit products… Also the backwoods boxes don’t come sealed. No type of plastic wrap or sealed closed box. SOMETHING OFF ABOUT THIS COMPANY ❌‼️

Do NOT use this company. As Everyone is saying they are a ripoff with shipping. Ordered $100 worth of product on Friday paid $14.95 for 3 business day shipping. It is now Wednesday and they just shipped with an ETA of Friday. Called "customer service" and got the run around. I asked for a supervisor and was told the supervisor would respond in 24 to 48 hours WTF

I have ordered cigars from Thompson several times because they have good prices. They are screwing me on the freight and they do it on every order. I always pay for 2 day business delivery. First, it takes them about three days just to ship the order. This last order, UPS tracking shows delivery over a week out so they are not shipping two day delivery. They are keeping my money and shipping the lowest, slowest rate UPS offers. It is taking on average, 2 weeks to receive an order from them. So, don't pay them anything for freight. It will not make any difference. I won't be ordering from them again.