We have the best selection of heated clothing including heated jackets, heated gloves, heated socks, heated shirts & heated vests....
#TheWarmingStore (thewarmingstore.com) has 81 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Clothing & Underwear · Spring City, Pennsylvania
Excellent
Clothing & Underwear · PHILADELPHIA, Pennsylvania
Excellent
Clothing & Underwear · Newport, Pennsylvania
Excellent
Clothing & Underwear · Chambersburg, Pennsylvania
Excellent
81 approved reviews, newest moderated first
Skye de Saint F.
Had their jacket for a while and I wear it often! I thought there was an issue with the battery (there wasn’t— it was my charger) and they quickly sent me another. I have had no issues with them and still use the jacket often. Had it about 3 years!
Robin L.
Great customer service. And I love my heated coat.
Shana S.
Their heated coats are the best!!! We’ve had a crazy cold winter in DC this year and I’ve worn their coats and gloves everyday. Life savers!
Ali-Drew S.
This is a local Philly business that I found out about last year from a friend. I ordered Christmas gifts for all of my family and they made sure they got to me on time. Everyone loved their gifts and I was super pleased with the overall experience.
Jakub V.
I bought a heated jacket, shipped the next day and didn't have any issues
Zach S.
Great! On time and amazing products!
Bart H.
Bought several items from The Warming Store over several years and although shipping was very slow the products were always good. Then I tried exchanging an item I ordered for another size and discovered they truly SUCK!!! Sent multiple unanswered emails requesting help with the exchange. Then I tried calling. Was left on hold, only to be hung up on multiple times. Final got someone who could not speak English but did send me a return label for $9. Sent the item back a month ago and have never received my exchange, credit for the return or even an acknowledgement. Guess I will have to try to get my $230 back from my credit card company. Stay away from this business, they are horrible!
Response from #TheWarmingStoreFeb 10, 2025
Very sorry for the experience you had. In looking at your order it appears your items got back to us not long ago and your Refund was processed. We will take a look at your case and try and figure out where the break down happened. As a customer you shouldn't have to experience this.
MJ
EDIT: I received an email from The Warming Store after posting this review offering to send me the item I'd ordered at no charge PLUS a free gift and they actually did it!! It shouldn't require posting bad reviews to receive good service BUT they certainly made up for it after the fact. I hope they correct any service issues from here on out because I LOVE the products they offer and would like to buy from them. Crossed fingers...and thank you Warming Store. My original post: STAY AWAY from the warming store. Ordered 8 days ago and JUST got an email saying my order still hasn't shipped...so I called and was told "oh, so sorry, but our supplier is being slow and it won't ship for another 12 more days." So a 20 day (minimum) wait for my order to ship??? And it doesn't say anywhere on their product listing that it isn't in stock. I cancelled, now to hope I get my money back.