The Walking CompanyReviews of thewalkingcompany.com

Response from The Walking CompanySep 14, 2026

Hi Andrea, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. We’re sorry to hear that one pair was too large and that you had difficulty with the return process. We understand how frustrating it can be when a shoe in your usual size does not fit as expected. We also appreciate your feedback about the limited width options. We understand how important it is to have different widths available to find the right fit and comfort. We’re glad to hear that you loved the shoes you decided to keep. We truly appreciate you taking the time to share both your positive experience and the areas where we can improve. We will take your comments as valuable feedback and share them with the appropriate team for review. Your feedback helps us improve our products, sizing options, and return experience for our customers. Thank you again for your honest feedback and continued support. If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Carolann, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your wonderful feedback! We’re very happy to hear that you love your boots and were able to get them at a great deal. It’s always great to know that our customers are happy with both the products and the value we offer. We truly appreciate you taking the time to share your experience with us. Your support means a lot to The Walking Company, and we hope you continue to enjoy your new boots! Thank you again for choosing The Walking Company. We look forward to serving you again in the future. If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Michelle, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. We sincerely apologize for the difficulty you experienced with your return. We understand how frustrating it must have been to receive a return label without an easy way to use it, especially since you do not have access to a printer at home. We’re sorry that the return process required additional steps, including taking a screenshot of the label and emailing it to FedEx, which resulted in a long wait time. We understand that this was inconvenient and not the experience you expected from The Walking Company. We truly appreciate your honesty and the time you took to share your concerns. We will take your feedback seriously and share it with the appropriate team for review. Your comments will help us identify ways to improve our return process and make it easier and more convenient for customers. We’re also sorry to hear that this experience has affected your trust in us. We value your past support and hope we can have the opportunity to provide you with a better experience in the future. Thank you again for bringing this to our attention. If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Kathleen, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your wonderful feedback and for being a loyal ABEO customer! We’re very happy to hear that you trust ABEO for reliable quality, good arch support, and long-lasting comfort. It means a lot to us to know that our shoes have continued to meet your expectations and provide the support you need. We truly appreciate your continued support and loyalty. Feedback like yours is very encouraging and motivates us to continue providing comfortable, supportive, and quality footwear for our customers. Thank you again for choosing ABEO. We look forward to keeping you comfortable for many more years to come! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Doris, Thank you so much for taking the time to share your wonderful feedback! We’re very happy to hear that you’ve had a great experience with The Walking Company. It’s wonderful to know that you appreciate our wide selection and competitive prices. We truly value your support and are grateful that you plan to shop with us again in the future. Feedback like yours means a lot to our team and encourages us to continue providing quality products, great value, and a positive shopping experience. Thank you again for choosing The Walking Company. We look forward to serving you again soon! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Terressa, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. Thank you so much for your wonderful feedback! We’re so happy to hear that you love your flip-flops and enjoy having both comfort and support in the same shoe. It means a lot to us to know that you were happy enough with your first pair to purchase a second pair. We truly appreciate your continued support and loyalty. It’s wonderful to hear that you plan to purchase another pair when your current ones eventually wear out. Thank you again for choosing The Walking Company and for sharing your experience with us. We look forward to keeping you comfortable for many more pairs to come! If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US

Response from The Walking CompanySep 14, 2026

Hi Sharon, Thank you for reaching out to The Walking Company Customer Experience Team. I will be assisting you today. We sincerely apologize that the shoes did not fit properly and were not suitable for your foot. We understand how disappointing it can be when a product does not meet your expectations. We appreciate you taking the time to share your feedback. We will take your comments seriously and share them with the appropriate team, as customer feedback helps us improve our products and overall customer experience. We also understand your request regarding future feedback notifications. We apologize for any inconvenience caused and appreciate you letting us know. Thank you for your time and for sharing your experience with us. If you have any more questions or require further assistance, please don't hesitate to reach out to our Customer Experience Team at +1 855 665 7710. Our team is available to assist you from Monday through Friday, from 8:00AM to 9:30PM EST, and on Saturdays from 10:00AM to 6:30PM EST. You can also visit ourWalkingCo Help Center(which can be found at the bottom of our website The Walking Company. We are here to address all the questions and concerns you may have. Sincerely, Arvie WalkingCo Customer Experience Team visit WalkingCo Help Center https://help.walkingco.com/en-US