VermontCountryStoreReviews of thevermontcountrystore.com

Order a tablecloth they also charge tax on shipping never heard of that total cost was 27.00 had to return it had to pay shipping to send it back total cost of my credit was only 11.00 such a rip off

Never purchased from them- clothes looked nice in catalog. When they came I realized they were something I could have gotten at Walmart for half the price. Nothing special in the least. No future purchases for me.

THEYRE WONDERFUL. they have items in their catalog you cant find anywhere else in the world because they carry things from a few generations ago at a good price and excellent quality too.

I bought special sheets for about $140.oo Saved them for special guests. After about 8 washes the top sheet tore. I mended it and each time I washed after that the sheet kind of shredded. When I called the store and customer service they said it had been too long(2 years to be fair) I explained that I had not used them often. She( Angela) said they did not even carry them anymore and nothing they could do. Just a gift card to order a different set would have been nice. No longer a customer. Buying local does not pay off with this company.

Placed an order in September. STILL hasn't arrived as of January 2, 2025. Reached out to them 4 times. They offered me a refund of 70% of ehat I paid. COMPLETE RIPOFF!

Customer service does not exist! If you need to return something, never mind! Just horrible ! They charge $179 for flannel sheets the JC Penney’s charges $59 for! Same identical product! Hope they go out of business!

I purchased several Irish wool sweaters, hoping my mother-in-law would like all of them. They were all excellent quality and authentic. She chose a favorite and the return for the others was seamless.

The Vermont Country Store (VCS) appears to be a cheap, tawdry resale business -- purchasing Chinese junk, then representing it as quality merchandise. The size of the hat I bought was grossly misrepresented. Given the price they charged, I expected the hat to be high quality. No. It was packaged in China in a plastic bag. VCS placed that in a second bag, addressed it, and charged a high enough price that I expected it would at least be shipped in a box. Nope. Cheap hat -- cheap packaging -- third-rate reseller. The VCS must expect that most shoppers will not return an item. I did return the hat, and I'm hoping for a refund. One positive may be that I did not pay for return shipping -- but, I have yet to receive a refund. We'll see.