Erin D.
Constantly has technical issues and the…
Constantly has technical issues and the materials are super outdated and horribly illustrated. The TV is one with bunny ears and the cellphone looks like a Nokia. It all looks like 90s edition clipart. The videos are tiny in the corner when you finally activate a game and nothing loads in sync, if it decides to load at all.
Response from TheraPlatformNov 5, 2020
Hi Erin, Thank you for your feedback! Please contact us directly re; the pictures you described. Our photos were selected in 2011 and we updated them as needed. We'll be happy to look into the ones you mentioned. In terms of the video size- you can adjust the layout of the video so they are a bit bigger. By nature if you pull resources or use whiteboard during video call the video will become smaller as on any video conferencing platform. I will ask our support to reach out to you directly to give you a few extra tips for internet connection as syncing relays on the speed and the quality of the internet connection of both parties.



