Marian
I have seen this product work
I have seen this product work. Great product and great service!

Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Marian
I have seen this product work. Great product and great service!
Janelle S.
Therapet has actually changed my life!! I don’t understand how this works, but it is just amazing!! We have been rescuing dogs for over 10 years and often have more than one in our house… the resident chihuahua marks constantly, never mind if he feels too cold to use the dog door 🤭 As soon as we got therapet he stopped !!! It’s so good to not have to clean up urine a few times a day!! I have ordered more diffuser’s so that I can have it in every room. I moved it one day after 2 weeks of no wee’s,and he did it inside again…I can’t be without it!! Therapet is a game changer!!!
Gary H.
The product works well I have 21 indoor/ outdoor cats ranging in age from 6 months to 14 years old it has helped bring some calm to the household
Leanne M.
Your customer service could possibly be the most professional and reliable service in the retail world.
Martha R.
I saw there add on YouTube back in December 2025. I placed my order on Christmas day and I forgot about it until I started getting these charges on my bank statement . As of Jan, Feb 2026 I had paid $63.41, and $ 64.24 I went to my bank and put a stop because I had not received any merchandise as of yet. I could not find any emails with information of invoice from orders sent to me from Therapet MD what so ever. My bank cancelled the card I had used for that original purchase. In May 4 I got another payment of $66.24 taken from my bank account again from Therapet MD, I went to my bank got my card cancelled again and filled a fraud claim canceled my automatic payment and finally found their website. I reached out to Therapet MD they have had the wrong address and phone number wrong on the account I updated it on May 20,2026. Only after they sent me a Email letting me know that my subscription was current and that they had sent another packet to that unknown to me address again! And that they could not cancel that order or refund my money at that time until I inscribed on their website. I had requested in an Email to cancel my subscription or account back in May 15,2026. This company does not like to give REFUNDS back they do everything to keep taking your money 🤑. BE CAREFUL BEFORE YOU INPUT YOUR CARD INFORMATION!!!!
Response from TherapetMDMay 25, 2026
Hello Martha, Thank you for sharing your experience, and we’re truly sorry for the frustration and confusion this has caused you. We understand how concerning unexpected charges and a lack of clear order visibility can feel. We would like to clarify that subscriptions are created during checkout, and orders are processed based on the account details provided at the time of purchase. However, we sincerely apologize if your order history, billing, or subscription status was not clearly visible or communicated. We’re also very sorry to hear about the difficulties you experienced in locating order information and updating your details. This is not the experience we want for our customers, and we understand how upsetting this situation must have been. We truly appreciate your feedback and take concerns like this seriously. Best Regards, John of TheraPetMD
Sylvia G.
This product has been a miracle relief integrating our 2 babies and 2 adults. No fighting, no hissing and all four cohabitate in peace. The calming spray is fantastic. I highly recommend it to multi cat households.
David
I ordered tree vials of pheromone and a defusers from this company seven weeks ago. Their ad says shipping is free, it is not. The shipping was very slow and when the package arrived the dispenser did not work. I attempted to contact the company, but there is no phone number and the address: 30 N Gould St in Sheridan, WY is fake. There are thousands of scam companies using this. Just Google the address. It took over a week to get a response to me mail and after 6 weeks they are still dragging their feet about sending me a replacement of the cheap plastic item. I would avoid this company like the plague. I have nearly $70 worth of cat calming pheromones that I am unable to use. I suspect their product is as worthless as their customer care and fake business address.
Response from TherapetMDMay 25, 2026
Hello David, Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand how frustrating it must have been dealing with the shipping delay, a non-working diffuser, and the difficulty reaching support. We sincerely apologize for the delays in communication and replacement processing. That is not the level of service we aim to provide. We would also like to clarify that the address listed is a registered business mailing address commonly used for business registration purposes, but we understand your concern after researching it online. Most importantly, we’re sorry you’ve been unable to use the refills you purchased due to the diffuser issue. Please reach out again to our support team at [email protected] with your order details so we can review your case and assist further. Best Regards, John of TheraPetMD
Carol J.
I was about to rehome my sweet puppy but thera pet helped calm her down and now i wouldnt trade her for the world. What a difference.