TherapetMDReviews of therapetmd.com

Response from TherapetMDSep 4, 2024

Hi Lou, Thank you for sharing your experience! We're thrilled to hear that our product helped stop the unwanted behavior with your cats. It's great to know that they're now using their litterboxes properly. If you need any further assistance, we're here to help. Best Regards, Dawtie of TheraPetMD

Response from TherapetMDSep 6, 2024

Hello Lesleigh, Thank you so much for sharing your experience! We're thrilled to hear that TheraPetMD has brought a sense of calm to your home with six cats. It's wonderful to know it's making a difference for your furry family. If you ever need any assistance, feel free to reach out! Best regards, Dawtie of TheraPetMD

Response from TherapetMDSep 6, 2024

Hello Carol, Thank you for your feedback! We're so glad to hear that your diffuser is working well and that your cats are already showing signs of calmness. It's great to know our customer service team could assist you quickly too! If you need anything else, feel free to reach out. Best regards, Dawtie of TheraPetMD

Response from TherapetMDSep 6, 2024

Hi Dana, Thank you so much for your kind words! We're happy to hear that our customer service team was able to assist you quickly and that you're enjoying the product. It’s wonderful that you’ve also ordered some for your mom’s pet—thank you for your recommendation! If you ever need any further assistance, don’t hesitate to reach out. Best regards, Dawtie of TheraPetMD

Response from TherapetMDSep 6, 2024

Thank you for sharing your experience! We’re so glad to hear that your dogs are already calmer and less reactive after just one week of using TheraPetMD. It's great to know our product is making a positive difference for your pups! If you need any further assistance, feel free to reach out. We’re always here to help. Best regards, Dawtie of TheraPetMD

Response from TherapetMDAug 29, 2024

Hi Cary, We are sorry to hear about your experience and that the product did not meet your expectations. We strive to ensure that our products are effective, and it's disappointing when they don't work as intended. Regarding the risk-free satisfaction guarantee, it does include return shipping costs and a restocking fee, which are outlined in our policy. We understand this can be frustrating, and your feedback is valuable to us. If you'd like to discuss this further, please reach out to us directly at [email protected] or call us at +1 424-248-7946. We're here to help. Best Regards, Dawtie of TheraPetMD

Response from TherapetMDSep 6, 2024

Hi Sue, Thank you for your kind words! We're so happy to hear that TheraPet has helped your grand fur baby feel more at ease and reduced her anxious peeing. It’s wonderful to know it’s making a difference! We're also glad you had a positive experience with our customer service team. Best regards, Dawtie of TheraPetMD

Response from TherapetMDAug 30, 2024

Hello Brooke, Thank you for sharing your experience with TheraPet. We're glad to hear that our diffusers have helped improve the relationship between your cats, even if it's not a complete solution. We appreciate your feedback about the diffuser liquid running out quickly. The diffuser is designed to last up to 30 days with continuous use, but we understand that in some cases, it may seem to run out sooner. We'll take your feedback into account as we work to improve our products. If you have any further questions or need assistance, feel free to reach out to us at [email protected] or call us at +1 424-248-7946. Best Regards, Dawtie of TheraPetMD