TherapetMDReviews of therapetmd.com

Response from TherapetMDSep 9, 2024

Hi Elizabeth, Thank you so much for your amazing review! We’re thrilled to hear that our product exceeded your expectations and has made such a positive impact. It’s great to know that you’re finding it helpful enough to get more for different areas of your home and for travel. We truly appreciate your support and are delighted that your fur babies are benefiting from it. If you ever have any questions or need assistance, we’re here to help! 😊🐾 Best regards, Dawtie of TheraPetMD

Response from TherapetMDSep 9, 2024

Hi Saundy, We're so glad to hear that you're very happy with the product and that it's making a difference for your cats! It’s wonderful to know they’re feeling more secure and happy. If you need any further assistance or have any questions, just let us know. 😊🐱 Best regards, Dawtie of TheraPetMD

Response from TherapetMDSep 9, 2024

Hi Rick, Thank you for the awesome feedback! We're thrilled to hear it's working great for you! If you ever have any questions or need assistance, feel free to reach out. 😊🐾 Best regards, Dawtie of TheraPetMD

Response from TherapetMDSep 4, 2024

Hi Jen, We're so glad to hear that TheraPet has made such a positive impact on your cats! It's wonderful to know that they're not only getting along better but are also more affectionate and calm. We're especially happy to hear that your cat's anxiety is improving and that she's on the road to recovery. Thank you for sharing your experience with us! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDSep 9, 2024

Hi Marina, Thank you so much for sharing your experience! It’s wonderful to hear that TheraPet has made such a positive impact on both your own cats and the foster cats and kittens you care for. We’re glad it’s helping to create a comforting and safe environment for them all. Your work with the rescue organization is truly admirable, and we’re happy to be a small part of it! If you ever need anything or have any questions, don’t hesitate to reach out. 😊🐾 Best regards, Dawtie of TheraPetMD

Response from TherapetMDAug 29, 2024

Hello Julie, We're sorry to hear about the experience you've had with our product and customer service. We genuinely aim to provide solutions that help pets and their owners, and it’s disappointing to know that we fell short in your case. Regarding the return process, we do have policies in place that include return shipping and a restocking fee, and these are outlined to ensure a fair process for all customers. I understand that this can be frustrating, especially when the product didn’t work as expected for your cats. The timeline for returns is based on our policy, but I apologize if the communication around this has been unclear or if it has taken longer than it should. Your feedback is important, and we will use it to improve our service. If there's anything else we can do to assist you, please don’t hesitate to reach out to us again. Best Regards, Dawtie of TheraPetMD

Response from TherapetMDAug 30, 2024

Hi Delores, We're so glad to hear that the diffuser is helping to calm your dogs! Thank you for your continued trust in our product and for purchasing another one. If you need any assistance or have any questions, we're here to help. Best Regards, Dawtie of TheraPetMD

Response from TherapetMDSep 9, 2024

Hi There, Thank you so much for your wonderful feedback! We're delighted to hear that TheraPet MD has helped stop the spraying, and that you're a repeat buyer. It’s great to know that our product is making a difference for you and your cats. We truly appreciate your recommendation! Best regards, Dawtie of TheraPetMD