TherapetMDReviews of therapetmd.com

Response from TherapetMDAug 29, 2024

Hello Kathy, We're sorry to hear about your experience and the lack of resolution. We did respond to your email on the same day you sent it and have been sending follow-ups, but we haven't received any response from you. Please contact us directly at [email protected], and we'll make it a priority to resolve this issue for you. Thank you for your patience. Best Regards, Dawtie of TheraPetMD

Response from TherapetMDAug 29, 2024

Hello Chris, Thank you for sharing Ernie's story with us. It sounds like you've been doing an incredible job helping him overcome his fears. We're sorry to hear that the diffusers ran out unexpectedly—each diffuser should last up to 30 days. We understand how frustrating it must have been for both you and Ernie. Please reach out to us at [email protected] or call us at +1 424-248-7946 so we can assist you with replacements or troubleshoot the issue. We want to ensure Ernie continues to make progress in a calm environment. Best Regards, Dawtie of TheraPetMD

Response from TherapetMDAug 29, 2024

Hi Rachel, Thank you for sharing your experience! We're thrilled to hear that the product has made such a significant difference for your Frenchies. It’s great to know that it has helped reduce accidents in the house by 95%. If you have any further questions or need assistance, feel free to reach out. We're here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDAug 29, 2024

Hi Jose, We apologize for the frustration you've experienced. We understand how disappointing it is when a product doesn't meet expectations. Our return policy allows for refunds even if the diffuser is broken, as long as it is within the warranty period. However, instead of returning the item, we ask that you provide proof of the defect. This helps us address any issues more effectively. Please contact us at [email protected] or call us at +1 424-248-7946 for further assistance. Best Regards, Dawtie of TheraPetMD

Response from TherapetMDAug 29, 2024

Hi Diane, Thank you for your positive feedback! We’re thrilled to hear that our product is working well for your chihuahua pups and that you had a great experience with our service. If you need any further assistance or have additional questions, feel free to reach out to us. Best Regards, Dawtie of TheraPetMD

Response from TherapetMDAug 29, 2024

Hi Sheryl, It’s wonderful to hear that TheraPetMD helped improve the relationship between your cats! We’re glad to know the product made a positive impact. If you ever need more refills or have any other questions, feel free to reach out. Thanks for sharing your feedback! All the best, Dawtie of TheraPetMD

Response from TherapetMDAug 29, 2024

Hello Debbie, Thank you for your feedback! We’re thrilled to hear that TheraPetMD has been effective in calming your cats, especially during foster situations. If you need any more support or have further questions, feel free to reach out. We appreciate your continued trust in our product! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDAug 29, 2024

Hi Daria, We’re thrilled to hear that TheraPetMD has made a positive difference for your three male cats, helping to reduce their marking habits and creating a calmer atmosphere. If you need any additional support or have further questions, feel free to contact us. Thank you for choosing TheraPetMD! Best Regards, Dawtie of TheraPetMD