TherapetMDReviews of therapetmd.com

Response from TherapetMDOct 22, 2024

Hi Thomas, I’m glad to hear that the cat calming diffuser is working well for you! It’s amazing how quickly you can notice the change when it runs out, especially with your older cats becoming grouchy. It sounds like it makes a real difference in keeping the peace, especially with the foster children around. Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 26, 2024

Hi Jennifer, We sincerely apologize for the delay in shipping your order, and we fully understand your frustration. After checking, we can confirm that your order was successfully delivered. We strive to ship all orders within 24 hours, but sometimes, due to high order volumes or unforeseen delays, shipments may not go out as quickly as we would like. We truly appreciate your patience and feedback, as it helps us continuously improve our service. If there is anything else we can assist with, or if you have any further questions about your order, please don’t hesitate to reach out to our support team at [email protected]. We’re here to help and ensure your satisfaction. Thank you! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 23, 2024

Hi Kyrisa, Thank you so much for sharing your experience! It’s great to hear that TherapetMD has worked so well for your cat, especially considering his bladder issues and the stress of moving into a smaller space. Behavioral issues like inappropriate urination can be frustrating, and it sounds like you’ve done a great job addressing his stress with this product. I'm so glad it made a difference for both of you! If you have any other questions or need further advice on managing your cat's health or behavior, don’t hesitate to reach out. Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 23, 2024

Hi Nunu, Thank you for sharing your experience! It's great to hear that Therapet responded quickly and resolved the issue with your order. I’m glad they’re sending the missing diffuser so you and your fur babies can enjoy the calming effects of the product. It’s always reassuring when a company handles customer needs efficiently. Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 23, 2024

Hi Lisa, Thank you for sharing your experience! It’s wonderful to hear that the product helped calm your anxious lab-border collie mix in just about a week. Separation anxiety can be so challenging, especially when you’ve tried everything, so I’m glad this solution worked for you both. If you ever need more advice or tips on managing your dog's anxiety, feel free to reach out. Your furry friend is lucky to have such a caring owner! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 23, 2024

Hi Jacinta, Thank you for sharing your experience! It’s fantastic to hear that the product has made such a positive difference for your five cats. Managing multiple cats with different issues can be challenging, so it’s great that you’ve found something to help with fighting and spraying. If you have any specific tips or insights to share about how it’s worked for you, I’m sure others would appreciate it! And if you ever need more advice or support, feel free to reach out. Your dedication to your cats is truly commendable! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 26, 2024

Hi Steve, We’re truly sorry to hear about your experience, and we apologize for the delays in communication. We understand how frustrating this can be, especially when you’ve been waiting for results. Please know that we take your concerns seriously and appreciate the opportunity to address them. It's important to keep in mind that each pet is unique, and the effectiveness of the diffuser can depend on various factors such as the location where it’s placed and the area it covers. Our diffusers are designed to cover up to 700 square feet, so if the area is larger or the diffuser is placed in a less ideal location, it may not work as effectively. We apologize for the inconvenience this has caused and would love to resolve the issue for you. Please feel free to contact us directly at [email protected] with your order details, and we’ll do everything we can to assist you. Thank you for your feedback and your patience! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 23, 2024

Hi Ruth, Thank you for sharing your feedback! I’m thrilled to hear that the product delivered on its promises and helped with the peeing issues. It’s completely normal to feel skeptical, especially when looking for solutions, but it’s great that you decided to give it a shot. Your experience is sure to inspire others facing similar challenges! Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD