Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
therapetmd.com
Website
therapetmd.com
Category
Pet Stores
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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We have 52 indoor cats & TherapetMD pheromone diffusers really work at keeping our kitties calm, no more marking, & no more fighting. We have been using TherapetMD for about a year now & are very pleased with it. It works much better than Feliway which we tried previously. We highly recommend TherapetMD
Response from TherapetMDOct 22, 2024
Hi Alexis,
Wow, 52 indoor cats—that’s quite the family! I’m thrilled to hear that the TherapetMD pheromone diffusers are keeping your kitties calm, reducing marking, and stopping fights. It’s fantastic that you’ve had such success over the past year.
Thank you for your recommendation and for sharing your experience. If you ever need further advice or have more feedback, feel free to reach out!
We’re here to help!
Best Regards,
Dawtie of TheraPetMD
MC
Michael C.
Wonderful Stuff and terrific customer service, really!
I have 5 domestic cats and 3 semi-ferals all living together under one roof. They’re all very happy together except for two of the domestic females and on occasion one of the semi-feral females. Of course, they're all fixed. Ever since I plugged Therapet MD into the walls of every room in my house, there hasn't been so much as a single growl or hiss. My semi-feral cats have started to come out of their shells and interact with us as if they were always part of the family. I've used the other stuff you buy at the pet stores and while some are okay, they are way too expensive and don't do nearly half of what this does. It's been such a peacemaker!
Response from TherapetMDOct 17, 2024
Hello Michael,
Thank you so much for sharing your experience! We're thrilled to hear that Therapet MD has made such a positive impact on your household, especially with your semi-feral cats starting to come out of their shells and your cats living harmoniously. It's amazing to know that our product is helping to create a peaceful environment for your furry family. We truly appreciate your feedback and are glad you’ve found a solution that works better than other products you've tried. Please don't hesitate to reach out if you need anything else—we’re here to help!
Best Regards,
Dawtie of TheraPetMD
TC
Tammy C.
Patience…then Pow! It works!
The ordering is super simple. The product is AAA+++. We were skeptical for the first 21 days or so, but then it started to work and things have been so much better for us and our kitty. 🐈⬛
Response from TherapetMDOct 17, 2024
Hi Tammy,
Thank you for your fantastic feedback! We're so glad to hear that the ordering process was easy and that the product has made a difference for you and your kitty. It’s great to know that you gave it time to work, and we're happy to hear things have improved. If you need anything in the future, feel free to reach out. We're here for you and your fur baby! 🐾
Best Regards,
Dawtie of TheraPetMD
JU
Julie
Great products
Great products. It has helped with 2 of my cat's aggression.
Response from TherapetMDOct 17, 2024
Hi Julie,
Thank you for sharing your experience! We're so glad to hear that our product has helped reduce aggression in your cats. It’s always rewarding to know our solutions are making a positive difference for pets and their families.
If you have any questions or need further assistance, please don’t hesitate to reach out—we’re here to help!
Best Regards,
Dawtie of TheraPetMD
SC
Sara C.
Definitely helped with cat stress
Definitely helped with cat stress! Ordering more to keep the happiness!
Response from TherapetMDOct 17, 2024
Hello Sara,
Thank you for your fantastic feedback! We’re thrilled to hear that our product has helped reduce stress for your cat and contributed to their happiness. It's wonderful to know you’re ordering more to keep the positive vibes going!
If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you and your furry friend!
Best Regards,
Dawtie of TheraPetMD
KI
Kim
Didn't Work for Us
We purchased some diffusers and a number of refills earlier this year. It is difficult to see when they are on vs off; the purple light is very dim and hard to see unless it is completely dark. Within a couple of months, one started leaking oil all over the wall, diffuser and carpet below. When I contacted customer service, they told me it must be a "one off" and directed me to wipe it clean and dab any excess oil from the wick. That didn't help, so I tossed them both but kept using the others that weren't leaking. All along they have smelled of burning oil, which has really bothered me, but I stuck it out because I hoped they would help with household harmony. BUT...the last straw was when one of our cats sprayed a diffuser while it was plugged in and operational. I tossed them all this morning. It's a shame because I have four refills on hand that are still shrink wrapped.
Response from TherapetMDOct 26, 2024
Hello Kim,
Thank you for sharing your feedback and for taking the time to detail your experience. We truly appreciate your effort and honesty, even though we’re sorry to hear the product didn’t work for you as expected.
We strive to create solutions that improve harmony in multi-pet households, and while many customers report positive results, we understand that not every experience is the same.
Regarding the concerns you raised:
*Indicator Light: The dim light is designed to be pet-friendly, but we understand that it might make visibility challenging in well-lit areas.
*Leaking Diffuser: We regret that our initial troubleshooting didn’t resolve the issue. Leaks are rare, and we’re continuously working to ensure product reliability.
*Burning Smell: This is unusual feedback, and we will investigate further to prevent this in future batches.
We’re also sorry for the additional frustration caused by your cat's reaction to the diffuser. Your experience highlights areas where we can improve both our product and customer service.
If you would like assistance regarding your unused refills or have additional feedback, please reach out to us at [email protected]. Your insights help us improve, and we’re grateful for the opportunity to learn from your experience.
Best Regards,
Dawtie of TheraPetMD
SF
sam F.
Is does what is claims to do
Is does what is claims to do.This product has saved my sanity, I was all out of ideas and I have already been recommending products to my friends.Thank you therapet.
Response from TherapetMDOct 17, 2024
Hi Sam,
Thank you so much for your feedback! We’re thrilled to hear that our product has made such a positive impact and provided you with some much-needed relief. It’s wonderful to know that you’re recommending TheraPet to your friends—word of mouth means a lot to us!
If you ever have any questions or need further assistance, please feel free to reach out. We’re here to support you and your pets every step of the way!
Thank you again for being part of the TheraPet family! 🐾
Best Regards,
Dawtie of TheraPetMD
AC
Angry C.
They take forever to ship. It’s a scam
They take forever to ship.?then they tell you it’s delivered but it’s not. Then you start getting scam texts about a “problem delivering your package.
DONT BUY FROM THESE FRAUDS!
Response from TherapetMDOct 26, 2024
Hi,
Thank you for taking the time to share your concerns. We sincerely apologize for the inconvenience and frustration you’ve experienced. This is not the level of service we aim to provide, and we take your feedback seriously as we are committed to maintaining the highest quality and customer satisfaction standards.
We understand how important it is to receive your order promptly and securely. Delays in shipping or issues with delivery can be incredibly frustrating. We want to investigate this matter thoroughly to understand what went wrong and ensure it is resolved.
Could you kindly provide us with the email address associated with your account or your order details? This will help us locate your account and investigate the issue further. You can reach out to our customer support team at [email protected] or reply here with the requested information.
Please be assured that we will look into this issue immediately and do everything we can to make it right. Your trust is important to us, and we hope you’ll allow us the chance to resolve this situation to your satisfaction.
Best Regards,
Dawtie of TheraPetMD
