Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
therapetmd.com
Website
therapetmd.com
Category
Pet Stores
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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There are many different brands claiming to do the same things but this one works!!
Response from TherapetMDOct 22, 2024
Hi Frances,
That’s great to hear! It sounds like the solution you used was effective. Keeping our furry friends happy and healthy is always a win!
Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help!
Best Regards,
Dawtie of TheraPetMD
MR
Mary R.
This product really helped with crate…
This product really helped with crate training. My puppy rarely cries at night anymore, she settles quickly when I put her to bed in the evening and is quiet until morning. We all get a good night sleep now!
Response from TherapetMDOct 17, 2024
Hello Mary,
Thank you for sharing your wonderful feedback! We’re thrilled to hear that our product has made such a positive impact on your puppy's crate training and that everyone is getting a good night’s sleep. It’s fantastic to know that she settles down quickly and is more comfortable at night!
If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you and your furry friend!
Best Regards,
Dawtie of TheraPetMD
GM
Gail M.
Had an initial problem with the product…
Had an initial problem with the product not working. The team “ John “, helped resolve the issue and went over and beyond to help me.
Recommend the products and customer service.
Response from TherapetMDOct 23, 2024
Hi Gail,
I'm glad to hear that John were able to resolve the issue for you! It sounds like you've had a great experience with both the product and the support. Thanks for sharing your recommendation!
If you have any other updates or questions, feel free to reach out. We’re here to help!
Best Regards,
Dawtie of TheraPetMD
MM
MBH M.
Believe me this stuff works, no longer skeptical!
My puppy calmed down almost immediately after plugging it in. After the bottle was empty I let it stay that way just to do my own test and I can say he was back to being a crazy puppy so I put in the second bottle I had and he went back to being calm, whatever is in this it is as valuable as gold to your sanity!
Response from TherapetMDOct 22, 2024
Hi,
That’s great to hear! It sounds like the solution you used was effective. Keeping our furry friends happy and healthy is always a win!
Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help!
Best Regards,
Dawtie of TheraPetMD
PO
Pablo Ong M.
I just bought your diffuser
I just bought your diffuser. I plugged it in and no lights went on. What can I do to make it work?
Response from TherapetMDOct 26, 2024
Hello Pablo,
Thank you for sharing your experience, and we’re sorry to hear about the trouble you’ve had with the diffuser.
One common issue customers encounter with our diffuser is the subtle light indicator, which can sometimes be hard to see, especially during the day. The light is designed to be discreet, so it doesn’t distract your pets or clash with your decor. To check if the diffuser is on, we suggest plugging it in at night and turning off the lights in your room. This will help make the light indicator more visible. Alternatively, you can try covering the device with your hands to create a darker environment, which should help you determine if the light is on or off.
If the diffuser still doesn’t appear to be working after this, please don’t hesitate to reach out to us directly at [email protected] with your order details. Our team will be happy to assist you and ensure everything is working properly.
Thank you for your feedback, and we appreciate your patience as we resolve this for you!
Best Regards,
Dawtie of TheraPetMD
AN
A N.
Excellent service
Excellent m, professional andresponsive company. You are in good hands.
Response from TherapetMDOct 22, 2024
Hi Novie,
Thank you for the positive feedback! It’s reassuring to know that the company provided excellent service and professionalism. It's always comforting to feel you're in good hands!
Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help!
Best Regards,
Dawtie of TheraPetMD
ML
MARIA L.
Miracle Product!
My 11 year old boxer started having anxiety issues due to separation anxiety and after we adopted a 2 border collie this April. He would start peeing in the house even after we just walked him. All night, he would suddenly wake up and walk around the house panting. He is physically healthy after having the vet do a checkup. This episode started since May 2024. After seeing a YouTube video of Therapet and the positive reviews, I thought I would give it a try. Within a day of having put up the diffuser, I see a big difference. He’s calmer, more playful and attentive. Most importantly he no longer pees in the house and he sleeps soundly at night!! The product really works!!!
Response from TherapetMDOct 22, 2024
Hi Maria,
That’s great to hear! It sounds like the solution you used was effective. Keeping our furry friends happy and healthy is always a win!
Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help!
Best Regards,
Dawtie of TheraPetMD
JP
Judy P.
Tasha was very aggressive
Tasha was very aggressive, even going after dogs, and attacked a dog owner. After using Therapet in three rooms, I saw a complete difference in Tasha. She doesn't scratch so much or bite and is much more calm.
Response from TherapetMDOct 22, 2024
Hi Judy,
That’s great to hear! It sounds like the solution you used was effective. Keeping our furry friends happy and healthy is always a win!
Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help!
Best Regards,
Dawtie of TheraPetMD