TherapetMDReviews of therapetmd.com

Response from TherapetMDOct 25, 2024

Hi Juli, That's wonderful to hear that the TherapetMD diffusers are helping your dog! It sounds like placing one in both the kitchen and bedroom is effectively covering her main spaces. If she's fully trained now, you might eventually try scaling back to one diffuser or reducing usage, but it’s great to know this solution is working well for both of you! Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 25, 2024

Hi Debra, Thank you for sharing your experience! We're glad to hear the products have been effective for you and that ordering is a breeze. Enjoy the discount, and feel free to reach out if you need any further assistance! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 25, 2024

Hi Denise, It’s wonderful to hear how much the product has helped your Corso! Your compassion for the stray cat is heartwarming, and hopefully, this will make the transition smoother for your new furry friend. Wishing you all the best as you expand your fur family! Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 26, 2024

Hello Elizabeth, Thank you for reaching out and sharing your feedback with us. We are genuinely sorry to hear about the issues you've experienced with our diffusers. Your comfort and well-being are very important to us. I'm sorry to hear you're having trouble with the pee pad training despite using Therapet! Here are a few suggestions that might help make training easier: Consistent Placement: Make sure the pee pads are always in the same location. Dogs can get confused if the spot changes, so keeping it consistent reinforces the habit. Positive Reinforcement: Reward your dogs immediately with treats or praise when they use the pad. Positive reinforcement can help them associate the pad with good things. Boundary Setting: Try using a playpen or gate to confine them to a small area with the pee pad, especially after meals or when they wake up. This can help them focus on the pad until they form the habit. If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 26, 2024

Hello Michelle, We sincerely apologize for the frustration and inconvenience you’ve experienced with our customer service. This is not the level of support we aim to provide, and we deeply regret that your concerns were not addressed promptly. We completely understand your frustration regarding the refunds and the lack of communication. Please know that your feedback is important to us, and we want to resolve this issue for you as quickly as possible. If you could kindly provide us with your order details or reach out to us at [email protected], one of our customer service representatives will prioritize reviewing your case and ensuring your refunds are processed correctly. We hope you will consider giving us another chance to make this right. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience this has caused. All the best, Dawtie of TheraPetMD

Response from TherapetMDOct 23, 2024

Hi Sara, I'm so glad to hear it's working well for you! Introducing a new kitten can be quite the challenge, especially with an older cat in the mix. It sounds like you're on top of it with knowing when to change the diffusers. Wishing you continued peace in your household—and feel free to reach out if you need any more support!" Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 23, 2024

Hi Jackie, It’s great that you're seeing some improvement already! Puppies can definitely go through tough fear and anxiety stages, but it sounds like you're on the right track. Adding a couple more diffusers in different areas of your home should help create a more calming environment for your Chihuahuas. Hopefully, you'll notice even more positive changes soon! Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDOct 22, 2024

Hi Donna, Thank you for the update! I'm so glad to hear that the pheromones are helping both of your cats, especially given their different personalities. It sounds like you've found a great solution. I hope the two-pack continues to support the progress you're seeing in the rest of your home. We truly appreciate your recommendation and support. If you have any questions or need further assistance, please feel free to reach out. We’re here to help! Best Regards, Dawtie of TheraPetMD