PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Dec 15, 2021

Hi Patricia, We’re so beyond delighted to hear that you are satisfied with our product and your overall customer service experience! ❤️ We'll never forget your pleasant words. Thank you for leaving such an inspiring review and recommending us! 🥰 Warm regards, PetLab Co.

Response from PetLabCo.Dec 15, 2021

Hi Rona, We're super happy to know that our Dental Formula has helped both your sweet pups with their breath and teeth! 🥰 Your feedback inspires us to keep doing what we do! Thank you so much! ❤️ Kind regards, PetLab Co.

Response from PetLabCo.Dec 15, 2021

Hi Daylton, We're glad to hear that you like our product for your pooch! 🥰 Thank you for sharing! However, we're sorry to hear that you don't seem to find the label consistent. 😞 We have launched our brand new, eco-friendly packaging designs with 80% less plastic. We have upgraded our plastic tubs to new air-tight tins and aluminum bottles. This is part of our mission to make our whole range more environmentally friendly, whilst making sure your pet’s supplements are the freshest they can be for longer. Furthermore, we'd like to assure you that we are doing our best to provide consistency with our products. 🐶 We greatly appreciate your feedback! We use all of the feedback we receive to improve how we work and the products we make to help better serve you in the future. 😊 Thank you for your trust in our brand. ❤️ Kind regards, PetLab Co.

Response from PetLabCo.Dec 15, 2021

Hi Renee, Thank you so much for sharing your experience with us and your kind feedback. 🥰 We're so thrilled to hear you're already seeing such amazing improvements in your Rottweiler's ears! We couldn't be happier to hear about this great progress and we hope we can keep helping him maintain his amazing health.❤️ All the best, PetLab Co.

Response from PetLabCo.Dec 15, 2021

Hi Tim, So wonderful to know that our products have been helping your St. Bernard's ear issues! 🥰 Thank you so much for the confidence you put in our brand and for this review. ❤️ Warm regards, PetLab Co.

Response from PetLabCo.Dec 14, 2021

Hi Jasmine, We're sorry to hear you are having difficulty reaching us. Please reach out to us at thepetlabco.com/contact-us should you need any assistance. Alternatively, we can be reached Monday through Friday 8AM to 430PM PST at 7028274738. We will also be reaching out to you. PetLab Co.

Response from PetLabCo.Dec 13, 2021

Hi Rachel, We are so happy to hear that you were satisfied with your customer service experience. Your needs and your pet's health are our top priorities! 🐶 Thank you so much for your feedback. ❤️ Kind regards, PetLab Co.

Response from PetLabCo.Dec 13, 2021

Hi Ian, You're most welcome! 🥰 We are so sorry for your loss! 😞 We would be devastated if we lost our best friend, and our hearts break for you. We are grateful that PetLab Co. has somehow helped sweet Aston through the remainder of his life. Our hearts go out to you. May his memories of love and loyalty comfort you. ❤️ We are grateful for your review! 🐾 All the best, PetLab Co.