PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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JACKIE J.
excellent products, timely delivery, autoship saves money....love petlab and my dogs do too
Response from PetLabCo.Dec 24, 2021
Hi Jackie, Thank you so much for sharing your experience with us and your kind feedback. 🥰 We're so thrilled to hear that you find our products excellent and our delivery timely. We hope we can keep helping your dogs maintain their good health and well-being.❤️ All the best, PetLab Co.
Ann B.
Petlab products are truly the highest quality for your pets. They care deeply for your pet and you can tell by the amount of time they test each product. I will always buy from petlab.
Response from PetLabCo.Dec 23, 2021
Hi Ann, Thank you for believing in our products and we look forward to hear more about how he gets on with our dental formula! 🐾 Thank you for your trust and support! ❤️ All the best, PetLab Co.
Betty L G.
When I had a problem with getting my shipment, Petlab was able to help me to replace my items. When a couple of shipments went to another address, thanks to the post office, they replace those shipments and even gave me credit for the shipments I didn't received.
Response from PetLabCo.Dec 23, 2021
Hi Betty, Thank you for sharing your customer service experience with us! 🥰 We’re so happy to hear that you are delighted with the support you got from our Customer Service Team. ❤️ We truly appreciate your feedback! All the best, PetLab Co.
Mindy Z.
The pet tabs that I have been getting have been stuck together. When trying to pull them apart the end up breaking. However I had an issue a little while back and contacted you through the web site and it was resolved very quickly . With no hassles.
Response from PetLabCo.Dec 23, 2021
Hi Mindy, We are so happy to hear that you were satisfied with the resolution we provided and your customer service experience. Your needs and your pet's health are our top priorities! 🐶 Thank you so much for your feedback. ❤️ Kind regards, PetLab Co.
Ed
It took about 5 weeks but then all of a sudden my German Shepherd started to move more; gradually. Now he is virtually 95% better. So grateful to have him back and out of pain!!! Great, Great stuff.
Response from PetLabCo.Dec 22, 2021
Hi Ed, We’re so happy to hear that our product is helping your sweet German Shepherd. It's reviews like this that really inspire us to do what we do! 🥰 Thank you so much for your feedback! ❤️ All the best, PetLab Co.
Charlotteann
Best customer service I have used in a long while. I purchased the Probiotic Support and my Stella seems more alert and stomach is not gurgling as before. I am going to re-order and she is 17 years young
Response from PetLabCo.Dec 22, 2021
Hi Charlotteann, Thank you so much for sharing your experience with us and your kind feedback. 🥰 We're so thrilled to hear you're already seeing such amazing improvements in Stella's alertness and stomach issue! We couldn't be happier to hear about this great progress and we hope we can keep helping Stella maintain her good health and well-being.❤️ All the best, PetLab Co.
Franky T.
I would like to start with the customer service at petlab. They have an awesome customer service dept they have always gone out of their way to make sure your happy with the end result of the complaint you contacted them about. And the owners are very much down to earth I've had them email me a couple of times to make sure I was pleased with the outcome of my problem thank you Chris and damien I think that's his name damien sorry if it's not but I know Chris is one of the owners keep up the good work and I'm sure petlab will b around for many years to come thanks again for all you do
Response from PetLabCo.Dec 22, 2021
Hi Franky, We are so happy to hear that you were satisfied with the resolution we provided and your customer service experience. 🥰 Your needs and your pet's health are our top priorities! We’ll make sure Chris and Damian get your commendation. 🐶 Thank you so much for your wonderful review. ❤️ Kind regards, PetLab Co.
Nancy S.
My dog will always be on Apequel...but in many ways my Suzi does alot better with her ears and chewing even after her Nextguard etc. I recommend for sure!
Response from PetLabCo.Dec 22, 2021
Hi Nancy, We're so thrilled you're satisfied with the results you're seeing on Suzie! 🥰 We work really hard to making the best and most effective products that would show our customers truly wonderful results and it's really rewarding to hear from happy, fur parents like you! Thank you for your review and commendation! ❤️ Warm regards, PetLab Co.
