PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

Write a review

Call Directions Website

PetLabCo.

Write a review

About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

PetLabCo reviews

13,463 approved reviews, newest moderated first

Joleen J.
Sep 21, 2022
My Shepard loves the joint treats and I…
My Shepard loves the joint treats and I am seeing that she has more bounce in her playing. My older chihuahua mix is on the fence over the flavor so she won't eat them regularly which hasn't given her a great response sadly. I am very pleased however with how my Shepard has responded to them. Thank You!!
Response from PetLabCo.Sep 21, 2022
Hi Joleen, We'reso thrilled to hear you're already seeing such amazing improvements in your Shepard with our Joint Care Chews! 🥰 We couldn't be happier to hear about this great progress and we hope we can keep helping them maintain their good health and well-being.❤️ Kind regards, PetLab Co.
Claire F.
Sep 20, 2022
AMAZING
WOW, my dogs' teeth have never been whiter and brighter! Their breath smells so fresh. This is an amazing product, and I would definitely recommend it. If you are wanting to save money on your dog's dental treatments at the vet, do this instead! This is a crowd pleaser, and will give you a 100% guarantee! Thanks, PetLabCo!
Response from PetLabCo.Sep 20, 2022
Hi Claire, We're so happy you're satisfied with the results you're seeing with our Dental Formula! We work really hard to making the best and most effective products that would show our customers truly wonderful results and it's really rewarding to hear from happy, fur parents like you! 🥰 Thank you for your sweet recommendation and review! ❤️ Kind regards, PetLab Co.
JOANN P.
Sep 17, 2022
Both my dogs will eat the chews easily…
Both my dogs will eat the chews easily and they are picky. I haven't noticed a change yet in my one dog's skin issues but she's even stumped a couple of dermatologists so she may need a couple months at least before noticing a difference. We've tried everything from Apoquel, injections, etc. to bleach baths every other day. The baths are the only thing helping. If I stop them she's back to biting and scratching herself.
Response from PetLabCo.Sep 19, 2022
Hi Joann, Thank you for giving our chews a try for your sweet dogs! We understand how frustrating these issues can be! 😞 Nonetheless, we're glad to hear that they are taking and chewing them easily! We certainly hope you see great results! Let us know how it goes! 🥰 Thank you for your review. All the best, PetLab Co.
daniel M.
Sep 17, 2022
every things was great it was my fault…
every things was great it was my fault when ordering I hit the wrong one and got the probiotics instead of the joint care chews I tried to catch it before it was to late but you contacted me and told me to keep them and you sent the joint care chews they are starting to work Barron is looking better thank you so much from myself and Barron
Response from PetLabCo.Sep 17, 2022
Hi Daniel, We're glad that the chews are working well for your boy. Thank you for your positive feedback! ❤️ All the best, PetLab Co.
Paul A.
Sep 16, 2022
Can't unsubscribe.
Can't unsubscribe.
Response from PetLabCo.Sep 16, 2022
Hello Paul, We are sorry to hear that you are experiencing difficulty with canceling your subscription. Could you provide us with an Order ID? We'll have a representative reach out to you soon. PetLab Co.
Alejandra Montoya C.
Sep 15, 2022
The customer service is great as…
The customer service is great as always. Nice attention, nice people and always helpful
Response from PetLabCo.Sep 16, 2022
Hi Alejandra, We're happy to know that you are satisfied with your customer service experience. We are always happy to serve you and thank you for your feedback.❤️ Kind regards, PetLab Co.
Betty Beach M.
Sep 15, 2022
I have been with pet lab for over a…
I have been with pet lab for over a year, no problems but lately they have been problems with the delivery of my monthly subscriptions. But they have no problems with charging my account . I am thinking there are other companion's that would take my money.i
Response from PetLabCo.Sep 15, 2022
Hello Betty, Thank you for being a loyal customer! We are sorry that your last 2 deliveries were delayed. Although we can't speak for the USPS, we can imagine that the flooding in Kentucky and the following month in Georgia may have played a role. We'll have a representative reach out to you soon. PetLab Co
Elliott-Labin. B.
Sep 15, 2022
Messed up ordering between pet lab and…
Messed up ordering between pet lab and Amazon and don’t see much change in my dog
Response from PetLabCo.Sep 15, 2022
Hello Elliot, We are sorry to hear that there was an error with your ordering. We trust things are better now? We understand that you aren't seeing the deisred results in your pet. We'd like to speak with you further. We'll have a representative reach out to you soon. PetLab Co

PetLabCo.Reviews of thepetlabco.com

About PetLabCo

About these reviews

More in Pet Stores, New York

catsdogs.us dba scottish fold usa

USA Service Dogs

The Pet Market

Romandogcollars

PetLabCo.Reviews of thepetlabco.com

PetLabCo reviews

My Shepard loves the joint treats and I…

AMAZING

Both my dogs will eat the chews easily…

every things was great it was my fault…

Can't unsubscribe.

The customer service is great as…

I have been with pet lab for over a…

Messed up ordering between pet lab and…

About PetLabCo

About these reviews

More in Pet Stores, New York

catsdogs.us dba scottish fold usa

USA Service Dogs

The Pet Market

Romandogcollars

PetLabCo reviews

My Shepard loves the joint treats and I…

AMAZING

Both my dogs will eat the chews easily…

every things was great it was my fault…

Can't unsubscribe.

The customer service is great as…

I have been with pet lab for over a…

Messed up ordering between pet lab and…