PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Carissa T.
Easy to look up information. Very nice customer service.
Response from PetLabCo.Sep 9, 2022
Hi Carissa, We're so glad to hear that your furbaby loves them and we're happy to know you are delighted with our service! Thank you so much for your wonderful reviews! ❤️ Stay pawsome, PetLab Co.
Anissa T.
My dog Piglet loves his Probiotic Chews! It's only one month on, but I'm excited to see how these work for him.
Response from PetLabCo.Sep 8, 2022
Hi Anissa, We're glad to hear that Piglet is enjoying the chews. 🥰 We're grateful that you have allowed us to help him, please keep us updated about his progress. All the best, PetLab Co.
Dan L.
Did not work at all for my dog, she still licks her paws and eats grass, for this price it is not worth to try it out.
Response from PetLabCo.Sep 8, 2022
Hi Dan. We are sorry to hear that you didn't experience the desired results in your pet. So you know, most of our customers notice results after 2-3 months of continuous daily use. Consistency is key. We'd like to speak with you further if possible. Could cou provide an Order ID? A representative will reach out to you soon. PetLab Co
Diana M.
Due to a mix up in my order I contacted Petlab and they quickly responded and handled the situation, sent me the correct product no charge and even apologized . I was very impressed with how things were quickly rectified. Thank you!!
Response from PetLabCo.Sep 8, 2022
Hi Diana, We're happy to know that you're satisfied with the way your concern has been handled. We promise to provide high-quality products for all our customers as well as outstanding customer service for every transaction. Thank you for your feedback! ❤️ Kind regards, PetLab Co.
Faye
So far, so good and that makes me happy! I've seen a big improvement in my dog Milo. He's a miniature poodle/shih tzu mix... I think. 11 years ago he wandered up out of nowhere in desperate need of grooming (no chip or tags) and we took him in. I'm so glad we did. What a sweet dog! He rarely eats grass now and the licking is soooooo much better. Just a little at bed time and I think that's probably just a calming behavior. Glad I found Milo (or did he find me?) and really glad we found Pet Lab!
Response from PetLabCo.Sep 8, 2022
Hi Faye, We're so happy you're satisfied with the results you're seeing on Milo! 🥰 It's feedback like this that keeps us all super motivated here at PetLab Co. Thank you so much for sharing this wonderful feedback. All the best, PetLab Co.
Dyan
This product did nothing but make matters worse. Suckered me in for months worth of product. Even the chew sticks escalate his paw licking. Had to thow them all out. COMPLETE WASTE OF MONEY
Response from PetLabCo.Sep 7, 2022
Hello Dyan, We are sorry to hear that you didn't see the desired results in your pet. Our customers typically notice results after 2-3 months of continuous daily use. We would like to speak with you further about your experience. Could you provide an Order ID? We'll have a representative reach out to you soon. PetLab Co
Cheryl D.
Customer service was excellent. I made a mistake on my order- not them but they went above and beyond what I asked them to do! Not only that, their responses were FAST. Very haapy with them.
Response from PetLabCo.Sep 8, 2022
Hi Cheryl, We're so happy to hear that you're delighted with your customer service experience. Thank you so much for your feedback and we are always happy to serve you! ❤️ All the best, PetLab Co.
Lynn Dumond Peterson P.
Customer service was great! Fast response & so accommodating!
Response from PetLabCo.Sep 5, 2022
Hi Lynn, We're so pleased to hear that you're delighted with your customer service experience. 🥰 It is a pleasure and humbling experience to serve you and your furry friend's needs. ❤️ All the best, PetLab Co.
